The service department was outstanding from start to finish.
11/13/2025
Raymond S. VERIFIED CUSTOMER
We were treated fairly and very helpful. Thank you Jeff Miller.
11/13/2025
Diane M. VERIFIED CUSTOMER
Dellla was an absolute delight
11/13/2025
Peter B. VERIFIED CUSTOMER
Great service
11/13/2025
Michael K. VERIFIED CUSTOMER
The service was done promptly and fast. I was in at 8:00AM left 9:20AM.
Excellent job.
11/13/2025
David H. VERIFIED CUSTOMER
I was very pleased hat they could attend to my car in one day.
11/13/2025
Deena F. VERIFIED CUSTOMER
Always a pleasure working with Brandon
11/13/2025
Phyllis R. VERIFIED CUSTOMER
Your service was reassuring but I am disappointed that you didn’t properly clean the car.
11/13/2025
William R. VERIFIED CUSTOMER
Your service is truly exceptional
11/13/2025
Luis R. VERIFIED CUSTOMER
Another great service experience
11/13/2025
R E. VERIFIED CUSTOMER
Very satisfying experience. MICHAEL was very professional and I enjoyed working with him.
11/13/2025
Barbara G. VERIFIED CUSTOMER
It was a pleasure meeting and working with Cassie Thadeus.
11/13/2025
Wilson B. VERIFIED CUSTOMER
What more can I say about Tony. He’s the best!! He takes care of me, I trust him with my car. Very professional and such a pleasure to interact with. Crown Lexus should be proud of how he represents you guys as a company.
11/12/2025
Chris N. VERIFIED CUSTOMER
Mark always gives amazing service. He is very professional and personable. We really appreciate the premium service!
11/12/2025
Christopher F. VERIFIED CUSTOMER
Thanks.
11/12/2025
Marilyn O. VERIFIED CUSTOMER
Excellent customer service. Helen service representative provides outstanding customer service. I am so appreciative of her excellent communication and honesty toward the customer. Thank you.
11/12/2025
Jamie J. VERIFIED CUSTOMER
I was under the impression that I get 2 oil change and tire rotation. Yesterday I had the first service which was an oil change and tire rotation. I was told the second service would only be tire rotation . Also the car was not washed even though I was told it would be washed.
11/12/2025
Courtaney T. VERIFIED CUSTOMER
Took my car in due to an intermittent noise seems to be coming from underneath the car. I got back the car with the same noise. Was told that the technician and manager were unable to detect the noise. As soon as I drove the car outside the dealership I heard the noise. I called the service representative and the service manager but neither responded.
11/12/2025
Ben H. VERIFIED CUSTOMER
Very good
11/12/2025
John L. VERIFIED CUSTOMER
Jeff was very personable and a pleasure to deal with. After my service visit I developed an issue with my tire pressure monitor system and left a phonee message for Jeff; he got back to me promptly that same day and we discussed options. This is our family's 3rd Lexus and I've always been satisfied with the service I receive at Metro Lexus. And while I'm handing out compliments, kudos to Joe in parts who helped me with some issues with my remotes.