Carlos is outstanding and has delivered the same level of service since I first came to JM Lexus in 2011.
11/14/2025
Kyle S. VERIFIED CUSTOMER
Great service. Thank you to Jeff & team for taking care of my RCF.
11/14/2025
Caryl R. VERIFIED CUSTOMER
SAM IS COUTEOUS. HELPFUL. KNOWLEDGEABLE AND SO THOUGHTFUL. HE DID AN OUTSTANDING JOB EXPLAINING JUST WHAT MY CAR NEEDED..SO GLAD HE IS EMPLOYED AT LEXUS...
11/14/2025
Donald W. VERIFIED CUSTOMER
Was in for an oil change and a couple recalls. One recall was a software update. I was notified by Service that it could not be completed due to a server crash. All good. I had a loaner car. My car was ready for pickup mid morning the next day. I appreciated Service keeping me updated. A very good experience, thank you.
11/13/2025
Kristine H. VERIFIED CUSTOMER
Thanks a lot for taking care of my car and me)
11/13/2025
Donella W. VERIFIED CUSTOMER
All good
11/13/2025
Carol M. VERIFIED CUSTOMER
Thank you Ernesto we really appreciate you and Lexus Dealership. Great customer service.
11/13/2025
Janusz T. VERIFIED CUSTOMER
Thank you!
11/13/2025
Priscilla K. VERIFIED CUSTOMER
Sean had great attention to detail and was extremely knowledgeable about the services I needed on my vehicle. He quickly and accurately addressed my questions and concerns and made the entire process so intuitive and easy! When I think of five star, white glove service that would be expected from a dealership, Sean perfectly executed that. Thank you Sean; I will be back in 5,000 miles!
11/13/2025
Stephen S. VERIFIED CUSTOMER
Excellent service as usual with Art!
11/13/2025
Brian L. VERIFIED CUSTOMER
Tony was very friendly and communicative. The wait was a little bit longer than anticipated, but he was gracious and transparent about the delay. Also appreciate that he explained to me the rough cost for the next service (so that i can budget for it).
11/13/2025
Okcha M. VERIFIED CUSTOMER
Did not perform services requested.
11/13/2025
Helen E. VERIFIED CUSTOMER
Randy was professional, informative and very helpful. Very grateful thank you
11/13/2025
Mary M. VERIFIED CUSTOMER
Great Service
11/13/2025
Wentworth H. VERIFIED CUSTOMER
None at this time.
11/13/2025
Armando G. VERIFIED CUSTOMER
Great advisor-I give George. A-10 .
11/13/2025
Diana Z. VERIFIED CUSTOMER
NA
11/13/2025
William H. VERIFIED CUSTOMER
Great service and a great overall experience
11/13/2025
Kristie H. VERIFIED CUSTOMER
Tino is exceptional very thorough and one of the best that you have there.