George was great in helping with my visit for the oil change.
11/14/2025
Andrea R. VERIFIED CUSTOMER
Happy with the service!
11/14/2025
Kathleen S. VERIFIED CUSTOMER
Kay is an awesome service representative. Lexus is lucky to have her in their family. This is our first Lexus and our first service, Great experience. TY Kay.
11/14/2025
Ronald B. VERIFIED CUSTOMER
Tony is the true meaning of what a company employee and service advisor should be. He was courteous, fast and had a great personality that made you feel confident your experience and vehicle will be weel looked after.
11/14/2025
Kerry T. VERIFIED CUSTOMER
Jesse is honest & knowledgeable & we’re grateful for his ongoing commitment to his customers!!
11/14/2025
Sherri S. VERIFIED CUSTOMER
Quick and easy! Always a great experience at JM Lexus!!
11/14/2025
Christina W. VERIFIED CUSTOMER
My pleasure.
11/14/2025
Jacob C. VERIFIED CUSTOMER
George was friendly and professional and knowledgeable of our vehicle
11/14/2025
Christopher Y. VERIFIED CUSTOMER
Service advisor may need a bit more experience in communicating and presenting information to customer in a more complete and less mechanical manner. A softer tone can also be used to allow better customer experience, and avoid giving a “not helpful way.”
Service Manager is very helpful in providing detail and clear explanation, with a very helpful and welcoming attitude with great patience, which is very much appreciated, especially when the customer is feeling lost.
11/14/2025
Dominick C. VERIFIED CUSTOMER
Great
11/14/2025
Lila G. VERIFIED CUSTOMER
This was my first time with Lexus service. Everything went really well and every person there was helpful and nice.
11/14/2025
Arturo G. VERIFIED CUSTOMER
Very satisfied with Ashlee's commitment to excellence.
11/14/2025
David C. VERIFIED CUSTOMER
Not selling at this time. Service was good.
11/14/2025
Howard K. VERIFIED CUSTOMER
John stayed at work until my jobs were completed, which finished at later than 5:45. His involvement was truly appreciated by me.
11/14/2025
Elizabeth K. VERIFIED CUSTOMER
Justin was great very happy with service Thank you
11/14/2025
Juna C. VERIFIED CUSTOMER
I had an outstanding experience thanks to John. From the moment we started, he was warm, welcoming, and incredibly patient. His attention to detail and genuine kindness made me feel well cared for. It’s rare to come across someone so dedicated to providing exceptional and friendly service. I sincerely appreciate everything he did.
11/14/2025
Hratch S. VERIFIED CUSTOMER
Sebastian Spiridon was very friendly, helpful, and professional. I definitely recommend him for as service advisor.
11/14/2025
Maurice D. VERIFIED CUSTOMER
Not happy with service
11/14/2025
Rockne B. VERIFIED CUSTOMER
Billy Bailey provided exceptional professional service. I was kept informed of the service process and how it proceeded in a timely manner.
11/14/2025
Paula H. VERIFIED CUSTOMER
Job well done thank you for taking care of my services