I had questions about Apple Play and connecting my phone to the cars tech systems and Travis was dismissive about it all. Didn’t seem like he wanted or cared to help. Told me to come back and pay for a diagnostic assessment but I don’t even know if there’s a problem or if my settings are just wrong because it’s a new car. Overall his personality was dry and unwelcoming. I’d expect more from a Lexus dealership.
5/14/2026
Peter M. VERIFIED CUSTOMER
Great service. Thank you.
5/14/2026
Desiree D. VERIFIED CUSTOMER
Xavier was very professional and welcoming. He updated me throughout the process and I was in and out in no time. I mentioned I needed a car wash and it was handled. Thank you for excellent customer service.
5/14/2026
Jesse E. VERIFIED CUSTOMER
Tony is always on point!!
My Guy!
5/14/2026
Shalei V. VERIFIED CUSTOMER
Is there a car wash included in the service?
5/14/2026
Hellen J. VERIFIED CUSTOMER
Was not informed of 15.00 credit card d charge. Don’t recall that charge previously
5/14/2026
Alma V. VERIFIED CUSTOMER
Arturo was very professional ,very attentive and helpful.
5/14/2026
Anna H. VERIFIED CUSTOMER
Aaron went beyond expectations in providing information related to this vehicle. Very personable and professional. Thank you!!!
5/14/2026
Carla C. VERIFIED CUSTOMER
Tino is one of the reasons I continue to come to Crown Lexus. He has always made sure that I know about the status of my vehicle every step of the way. I am a satisfied customers because of him!
5/14/2026
Natasha B. VERIFIED CUSTOMER
Maico was great. Friendly and extremely helpful.
5/14/2026
Sharon S. VERIFIED CUSTOMER
Jeff is an angel, he's the same whenever I see him.
5/14/2026
Roger H. VERIFIED CUSTOMER
Always great service. Jay kept me informed, answered my questions, and got me back on the road earlier than expected…
5/14/2026
Eddie B. VERIFIED CUSTOMER
Great help and I appreciate all that was done for me.
5/14/2026
Marie D. VERIFIED CUSTOMER
Jason was extremely helpful, polite & courteous.
5/14/2026
Vincent R. VERIFIED CUSTOMER
Chris was amazing. I appreciate all his hard work and dedication to making sure that I was fully satisfied with the service.
5/14/2026
Samuel D. VERIFIED CUSTOMER
100% satisfied and awesome.
5/14/2026
Philip L. VERIFIED CUSTOMER
Always a pleasure servicing my vehicle with Tony
5/14/2026
Aremi E. VERIFIED CUSTOMER
Thank you...
Great service!
5/14/2026
Allison H. VERIFIED CUSTOMER
Joseph was great with communication and accommodating. He knew I had to be at work at 8 am and he had my car waiting for me ready at 7.30 am .
I was able to pay online included a coupon , he made things very smooth
Thank you Joseph