Prompt service, helped my for transportation to and back from home so I would not have to wait for my vehicle. Thank you!
5/14/2026
Allison D. VERIFIED CUSTOMER
Helen is excellent!
5/14/2026
Hector C. VERIFIED CUSTOMER
Thank you Brandon!
5/14/2026
Maria O. VERIFIED CUSTOMER
I would forever be a Lexus customer as long as Alfred is around! Thanks Alfred!
5/14/2026
Lila S. VERIFIED CUSTOMER
Jesse took magnificent care of me— great customer service rep for Lexus! Thank you, Jesse!
5/14/2026
Damon B. VERIFIED CUSTOMER
Knowledge on car was off the charts very personable.
5/14/2026
Vallene M. VERIFIED CUSTOMER
My experience with Will and the Team at Lexus Omaha was excellent. Thank you!
5/14/2026
Irene C. VERIFIED CUSTOMER
Maria was very professional and kind 10/10.
5/14/2026
Henry N. VERIFIED CUSTOMER
Left my car for a recall that was not done as the machine was down. Was not informed.
5/14/2026
Celia R. VERIFIED CUSTOMER
I don’t think it should have taken so long to get a battery replacement. Perhaps it’s because I don’t understand the dynamics idk. My husband had to inquire about the status. Communication via text, email or in person would have been appreciated.
5/14/2026
Marcia S. VERIFIED CUSTOMER
Itcwas a long wait, but i was treated right
5/14/2026
Ginger K. VERIFIED CUSTOMER
Robert was great, He explained everything and was professional, yet pleasant and courteous.
5/14/2026
Carol G. VERIFIED CUSTOMER
Jeff was exceptional as always!
5/14/2026
Vicky A. VERIFIED CUSTOMER
Robert has definitely done a great job with continuing to keep me updated on the work being done and when it would be available. I feel that he has gone out of his way to provide great service and to make sure I understood what needed to be done and the price I would be paying. Continued to check up to make sure I was satisfied with the work done etc. Great job.
5/14/2026
Marissa R. VERIFIED CUSTOMER
Super kind and helpful!
5/14/2026
Koerber Family. VERIFIED CUSTOMER
Good service
5/14/2026
Marquia G. VERIFIED CUSTOMER
I was very satisfied with the service I received today. Everyone was kind, professional, and helpful throughout the process. The technician provided a video explanation, which I appreciated.
My only suggestion for future visits would be allowing customers to physically demo issues that can be replicated. In my case, the rear hatch concern is still happening, so being able to show exactly what I’m experiencing may have helped. It may very well be user error on my part, and I’m open to that possibility, but a quick in-person demo could have clarified things easier.
Overall, still a very positive experience and I appreciate the team’s professionalism and effort.
5/14/2026
Kimberly M. VERIFIED CUSTOMER
Justin Baker has been my service representative for 4 years and I have been pleased with his customer service. The guys who check me in are always courteous and helpful.
5/14/2026
George B. VERIFIED CUSTOMER
Alec always does a great job...keeps me informed about what needs doing,costs, and recommendations, and had a loaner ready for me on this visit because he knew it was a job that took most of the day.
5/14/2026
Debra H. VERIFIED CUSTOMER
Trying to solve a problem. Receiving a erroneous message.