Mr. Williams e as very professional but also very nice. He made sure I understood and was ok with everything. I appreciated that very much.
5/15/2026
Gary G. VERIFIED CUSTOMER
Robert Melendez was a great service rep. He explained what services were needed and how long it would take. I decided to wait for the car and he checked in with me along the way. Robert is one of the reasons I continue to choose Crown Lexus for my service needs.
5/15/2026
Robert E. VERIFIED CUSTOMER
Trevor was very professional
5/15/2026
Michael M. VERIFIED CUSTOMER
Rob is knowledgeable snd a great liaison for Lexus
5/15/2026
Linda G. VERIFIED CUSTOMER
I appreciate Faustino Ruiz as my Advisor. He is always courteous and efficient. He is available to answer my questions and he provides the necessary paperwork to let me know what needs to be done before I leave the office. He notifies me throughout the service process to let me know how the work is coming along and when my car is ready. He's a great advisor.
5/15/2026
Chris F. VERIFIED CUSTOMER
A very positive experience. Very speedy and professional. Joseph was very nice and was great at communicating timing and issues.
5/15/2026
Lawrence P. VERIFIED CUSTOMER
She was very professional. Great guest service with a smile. She is a wonderful addition to the Crown Lexus Service team.
5/15/2026
Martha G. VERIFIED CUSTOMER
Great customer service.
5/15/2026
Kaybe P. VERIFIED CUSTOMER
Took my car in for service and had a great experience. He was professional, communicated well, and got everything done the right way. My car came back perfect and you can tell he actually cares about the quality of his work. Definitely recommend if you need reliable service done on your car!
5/15/2026
Rosalinda C. VERIFIED CUSTOMER
He brings an Excellent service!
5/15/2026
John B. VERIFIED CUSTOMER
Helen Kassell is the best!
5/15/2026
Sandra F. VERIFIED CUSTOMER
Yes indeed! A job well done! Javier and his team are the best…. Thank you Lexus Las Vegas!!
5/15/2026
Salvador V. VERIFIED CUSTOMER
Jerry provided excellent customer service
5/15/2026
Santiago Jose. VERIFIED CUSTOMER
My visit today was great
5/15/2026
Michael H. VERIFIED CUSTOMER
Sheldrick has been my service advisor for a long time. He is great to work with and provides excellent customer service. I’m very grateful to work with him.
5/15/2026
Samantha L. VERIFIED CUSTOMER
Blessed to have John as my service advisor.
10/10- highly recommend. It's a pleasure having him take care of both me and my IS 500.
5/15/2026
Renee H. VERIFIED CUSTOMER
Roberto was extremely professional and a pleasure to talk to
5/15/2026
Rodrigo R. VERIFIED CUSTOMER
This is my first Lexus...my first experience with JM nad i have to say that now I understand why people own them. The dealership experience was on another level. Being a Toyota customer from across the street i feel like this is on a different level. Thank you for making my purchase completely wonderful.
5/15/2026
Kathleen P. VERIFIED CUSTOMER
Professional,knowledgeable,and unflappable in spite of your software system glitches.
5/15/2026
Mike B. VERIFIED CUSTOMER
Aaron does a great job of explaining work to be done and is very friendly and welcoming.