Faustino Ruiz is very knowledgeable and has great customer service skills. Glad he’s my service advisor. Thank you
6/27/2026
Rosie A. VERIFIED CUSTOMER
He was very attentive & professional.
6/27/2026
Nazi R. VERIFIED CUSTOMER
Always a pleasure working with Sebastian he is always so caring and professional ????????
6/27/2026
My-Linh L. VERIFIED CUSTOMER
Satisfied
6/27/2026
Maria M. VERIFIED CUSTOMER
Thank you Sebastian for your help.
6/27/2026
Jana R. VERIFIED CUSTOMER
He is very friendly and professional. Not pushy or hardheaded like some service advisors are. I will only work with Faustino or George.
6/27/2026
Jacquelyn P. VERIFIED CUSTOMER
I just wanted to thank Diego, Julio, and especially the service manager Chris G. for an outstanding job in the SERVICE Dept. throughout my last 4 weeks of necessary car matters. The communication and multiple service issues that were addressed and handled professionally in a timely manner. They truly went above and beyond and their kindnesses went a long way for me. Unfortunately, I can’t say the same about your sales department, however your service department saved the day. A huge thank you to Chris and everyone in service including the porters i wish I knew all of their names!!
6/27/2026
Brittany S. VERIFIED CUSTOMER
I brought my car in for a speaker inspection and it clear the speaker are damaged and not working properly. He called to pick up the vehicle with iy in the same condition I brought it in. She the put me back in a rental car to have my car speaker re evaluated.
6/27/2026
Stephanie C. VERIFIED CUSTOMER
Since service the car leaks oi
6/27/2026
Edith R. VERIFIED CUSTOMER
Rene was very attentive and took his time to explain everything in detail. Thank you!
6/27/2026
Christian A. VERIFIED CUSTOMER
To start I have been trying to get in contact with Arturo all day he was either busy or with a customer. I had dropped my car off at 8 in the morning for them no to notify me that my car would not be ready at all now I have to find a way to get to work in the morning. At least a courtesy call would’ve been great so that way I can plan for the following day. Then when I do call I am told “well there’s nothing we can do”. This is the most unprofessional environment I have ever experienced!!!
6/27/2026
Joanna A. VERIFIED CUSTOMER
Very helpful and accommodating! Really appreciated it! Great service!
6/27/2026
Roni T. VERIFIED CUSTOMER
All went well - I appreciate getting a loaner vehicle
6/27/2026
William C. VERIFIED CUSTOMER
The service was excellent. I am always satisfied with your service department
6/27/2026
Mark R. VERIFIED CUSTOMER
Chauncey Levy was extremely professional and competent! I would recommend him highly to any Lexus owner.
6/27/2026
George B. VERIFIED CUSTOMER
Luis is an excellent customer service and technical advisor
6/26/2026
Derrick H. VERIFIED CUSTOMER
Great experience!
6/26/2026
Brian C. VERIFIED CUSTOMER
Daniel is fantastic and always delight. Great communication.
6/26/2026
Anquiet F. VERIFIED CUSTOMER
"Daniel provided outstanding customer service from start to finish. He was professional, friendly, and kept me updated throughout the entire service process. He took the time to answer my questions and made sure everything was handled properly. My vehicle was completed in a timely manner, and the experience was smooth and stress-free.
Thank you, Daniel, for your excellent service. I highly recommend working with him
6/26/2026
Candace B. VERIFIED CUSTOMER
Sam is great very efficient and all around nice guy. I enjoyed working with him.