Alfred provided exceptional customer service. We love Ontario Lexus and highly recommend their team. They made our experience truly amazing!
6/28/2026
Hector F. VERIFIED CUSTOMER
Excellent helpful service !
6/28/2026
Elizabeth K. VERIFIED CUSTOMER
Everything was great! Helen was awesome
6/28/2026
Ashliegh J. VERIFIED CUSTOMER
I specifically request Vahagn as my service advisor because he is trustworthy! I could not be happier with the service I have received from
Him and the service techs at my local Lexus.
6/28/2026
Jonathan P. VERIFIED CUSTOMER
Anthony is a pleasure
6/28/2026
Marcela A. VERIFIED CUSTOMER
Thomas gave me the best customer service I have ever experienced at any dealership. He went ABOVE and beyond for me and that’s to say the very least.
6/28/2026
Elizabeth C. VERIFIED CUSTOMER
Daren was a great help and made the entire process smooth and calm.
6/28/2026
Ryan D. VERIFIED CUSTOMER
Tony is fantastic - wish every dealership had guys like him
6/28/2026
Paulina N. VERIFIED CUSTOMER
Great job as always
6/28/2026
Janielle S. VERIFIED CUSTOMER
Shedrick is always very professional, helpful, and makes sure I am completely satisfied..his customer service is top tier!!!
6/28/2026
Eli M. VERIFIED CUSTOMER
Daniel was fabulous. He showed me all the features I should have been shown and the care I should have gotten when I first bought the car.
6/28/2026
Kerri G. VERIFIED CUSTOMER
Car was not cleaned inside when returned back
6/28/2026
Lori L. VERIFIED CUSTOMER
Omar is fantastic and the best service man I had ever got! I will definitely keep him! Thank you
6/27/2026
Kimberly K. VERIFIED CUSTOMER
Lexus always delivers the type of service I've come to expect every time. I know my vehicle is in good hands.
6/27/2026
Shaila F. VERIFIED CUSTOMER
Awesome
6/27/2026
Sabrina U. VERIFIED CUSTOMER
Good job, they exceeded expectations
6/27/2026
Laura A. VERIFIED CUSTOMER
I came in because my care wasn’t starting all the time. Once it was in the shop, the problem wasn’t showing up, which is frustrating for all of us. Shedrick was amazingly helpful in the process to ensure they checked my car thoroughly. I truly value Shedrick and the technician (Brandon) for the special care.
6/27/2026
Robert G. VERIFIED CUSTOMER
It took five hours for a routine service. Just because I took a loaner vehicle doesn’t mean that I wanted to wait for my car all day. And I never did receive a call when my vehicle was done. I had to call and find out for myself.
6/27/2026
Allison S. VERIFIED CUSTOMER
Wendy was very courteous knowledgeable and professional. She answered my questions. Thanks Wendy.
6/27/2026
Stephanie B. VERIFIED CUSTOMER
Sean is very knowledgeable and friendly! I received excellent service from him!