Christian Santos has continued to be an outstanding Service Tech for me. He has always gone above and beyond to make sure we get our car service done right and quickly.
6/25/2026
Maria D. VERIFIED CUSTOMER
Gracias por sus atenciones, muy satisfecha ????
6/25/2026
Sadia K. VERIFIED CUSTOMER
perfect service from Sam lamas. Thank you Lexus of Margate.
6/25/2026
Rick F. VERIFIED CUSTOMER
Faustino provided me with excellent service!
6/25/2026
Elena M. VERIFIED CUSTOMER
Everyone displayed professionalism, attentive and and helpful.Thank you
6/25/2026
Jennifer B. VERIFIED CUSTOMER
Faustino was very professional and made sure to go over all my concerns. Thank you for an easy and efficient service visit!
6/25/2026
Laura V. VERIFIED CUSTOMER
Mr. Alejo Morales was an amazing person to work with. My car is running smoothly. I will stay in the store in Van Nuys just because of the services.
Laura V
6/25/2026
John B. VERIFIED CUSTOMER
Brandon was great
Thanks for everything
6/25/2026
Karen V. VERIFIED CUSTOMER
Jeff was very thorough and he explained everything about the leaky valve on my tire. He patiently answered all of my questions!!!
6/25/2026
Carlos G. VERIFIED CUSTOMER
I had an outstanding experience servicing my 2019 Lexus LX 570, and I can’t say enough great things about Bill, my service advisor. From the moment I arrived, he was professional, respectful, and incredibly attentive. He kept me informed throughout the entire process, made everything simple and stress-free, and truly went above and beyond to make sure I was taken care of.
Bill’s honesty, responsibility, and exceptional customer service made this one of the best dealership experiences I’ve ever had. It’s rare to find someone who genuinely cares about their customers the way he does.
Because of Bill, I will absolutely be returning for all of my future service needs. If you’re bringing your Lexus in for service, I highly recommend asking for Bill. Thank you for making the entire experience so smooth and enjoyable!
6/25/2026
Susan T. VERIFIED CUSTOMER
I feel I'm in good hands
6/25/2026
Andrew N. VERIFIED CUSTOMER
Jerry was great, as always
6/25/2026
Edita A. VERIFIED CUSTOMER
Tony was phenomenal. Great customer service and communication. Thank you, Tony!
6/25/2026
Benjamin S. VERIFIED CUSTOMER
Henry was fantastic!
6/25/2026
Carla H. VERIFIED CUSTOMER
I opted for a wash - it did rain, so I understand that my car got rained on. But you can tell the car was not washed properly. The rain was too little today to make parts of the car dirty. Just a little disappointing
, not quality work that reflects the Lexus.
It’s also alarming that a brand new car is already having transmission problems.
6/25/2026
Michelle W. VERIFIED CUSTOMER
Adrian Todd was very helpful with the servicing of my vehicle. Respectful, courteous, friendly, and professional. He did the best he could to accommodate my needs and was consistent every step of the way. I also appreciate the technician very much (I believe his name was Mike)- professional, knowledgeable, accommodating, helpful and insightful. Both of these men made my experience pleasant and wanting to return to these two specifically for my next visit. Thanks again, gentlemen! Looking forward to the next one.
6/25/2026
Ronald L. VERIFIED CUSTOMER
Good job thank you
6/25/2026
Allen W. VERIFIED CUSTOMER
I have been with JM for 23+ years and never disappointed. I have been with Carlos but under the circumstances I am now working my with Adrian and I am very happy and appreciative of his expertise and his kindness and respect. Very happy
6/25/2026
Dianne S. VERIFIED CUSTOMER
Adrian is always professional, courteous, and prompt to address all of my questions and concerns aboout my vehicle maintenance.
6/24/2026
Dennis L. VERIFIED CUSTOMER
This is my 7th Lexus. Always totally satisfied with Lexus and JM,