The guest waiting area is dated. Doesn’t have electrical outlets to charge your phone near most of the seats. Minimal tables. Chairs are old / uncomfortable. Lacks any privacy to make work calls. Check out the Honda Dealer waiting area to get an idea of what other dealers do for a better experience. Thanks
1/7/2026
The Carlos. VERIFIED CUSTOMER
Javier is always professional,and the technicians are always great in what they do.
1/7/2026
Kimberly W. VERIFIED CUSTOMER
Ok
1/7/2026
Leanne H. VERIFIED CUSTOMER
Everything went good
1/7/2026
Christopher M. VERIFIED CUSTOMER
George is very professional and easy to work with. He always follows up quickly. Really appreciate working with him.
1/7/2026
Rafael V. VERIFIED CUSTOMER
Robert was very helpful, friendly, and informative about my car. Five stars!
1/7/2026
William N. VERIFIED CUSTOMER
My service representative Henry is just the best! Thank you for the snack bar and coffee
1/7/2026
Vincent F. VERIFIED CUSTOMER
Jesse Colon was very instrumental in making my experience phenomenal. Very helpful and understanding, a truly great addition to the Lexus team. Looking forward to the survey when it arrives. Thank you! Jesse
1/7/2026
Breanne J. VERIFIED CUSTOMER
Tony was great per usual!
1/7/2026
Daniel H. VERIFIED CUSTOMER
Anthony was a veteran at the dealership and a consummate professional
1/7/2026
Victoria A. VERIFIED CUSTOMER
George was very helpful very courteous
1/7/2026
Ron S. VERIFIED CUSTOMER
All GOOD
1/7/2026
Roberta J. VERIFIED CUSTOMER
I want thank mr.temores for being so helpful. Letting me know about my car.thank you all.
1/7/2026
Pam C. VERIFIED CUSTOMER
Jennifer was so very kind to me. She worked to get 3 recalls and a 10000 mile check done before it got dark, since I don't drive after dark. (Eye issues). Thank you Jennifer.
Also, I don't recall his name, but I want to thank him for being so friendly and funny while he set me up with my loaner car. Thank you both!
1/7/2026
Judith E. VERIFIED CUSTOMER
Alfred was very professional, explaining the procedures as they arose and keeping me informed on the progress. It was a pleasure working with him.
1/7/2026
Jose G. VERIFIED CUSTOMER
Great customer service.
1/7/2026
Walter P. VERIFIED CUSTOMER
Outstanding as usual
1/7/2026
Irma O. VERIFIED CUSTOMER
Just getting my vehicle was a while just to get my keys .
1/7/2026
Patricia C. VERIFIED CUSTOMER
Along with my Lexus' service Vy helped me set up my new iphone in its bluetooth by removing my old one. She saved me a world of misery! I so appreciated her kindness.