You all performed admirably; it's just that I dislike driving to Cleveland or Akron.
1/8/2026
Evon V. VERIFIED CUSTOMER
Great staff friendly, good service. The best
1/8/2026
Ronald C. VERIFIED CUSTOMER
Good job. Very satisfied
1/8/2026
Margaret D. VERIFIED CUSTOMER
Cordis and team were all very professional.
1/8/2026
Jacquelyn S. VERIFIED CUSTOMER
Paul provided excellent service and was
a pleasure to work with.
1/8/2026
Ann B. VERIFIED CUSTOMER
My car was kept two days for a simple 2nd service. Service advisor was nice however we were given a filthy and dirty loaner car.
1/8/2026
Angela M. VERIFIED CUSTOMER
Sam was great. I appreciate all the help he gave.
1/8/2026
John O. VERIFIED CUSTOMER
Jeff’s customer service and knowledge was off the charts. He was helpful and followed up on service and provided detailed information about service that took place. Hard to find employees like this
1/8/2026
Rita G. VERIFIED CUSTOMER
Joe has always been very helpful.I do miss being able to have the car washed once a month.
1/8/2026
Les T. VERIFIED CUSTOMER
Daniel is a pleasure to work with. I have confidence he has our best interest at heart
1/8/2026
Yinmei F. VERIFIED CUSTOMER
Autumn is really nice and helpful, I really appreciate her support today.
1/8/2026
Raymond C. VERIFIED CUSTOMER
Always outstanding service Thank you
1/8/2026
April E. VERIFIED CUSTOMER
Chris was helpful, kind and professional.
However the "Quality Vehicle Inspection" report I was given (with one exception- brakes front and back and tire) contradicted the multiple service recommendations. If I did not read the report it would have cost me thousands of dollars. I was easily able to find affordable services elsewhere, and when looking more closely at the report realized that most of those services are not actually needed and were also not indicated in the inspection. For example he said my battery failed- yet the Quality Vehicle Inspection said the battery was checked and okay, and did not fail. So either you have to get your recommendations to line up with the inspection data, or something is off in your service department. I want to be able to trust the communication received when I bring in my car for service, especially and at the highest standard, from a dealership. The paperwork should correspond 100% to the recommendations made, urgency and so forth.
Again, Chris was lovely to work with- but I was left with doubts about your dealership's service department on the basis of these reports and quotes sent to me.
1/7/2026
Jennifer P. VERIFIED CUSTOMER
I scheduled an appointment for a recall and a loaner. Confirmed everything that morning only to arrive and not be able to get the work done due to the hour long the wait for a loaner. I appreciate the ability to reserve a loaner. However, a heads up about the wait before I checked in would have allowed me to make a more informed decision about having my car serviced.
1/7/2026
Elmina H. VERIFIED CUSTOMER
As usual, Arturo did an excellent job of getting my vehicle in and out as promised. He’s truly committed to providing top notch customer service!!