Can’t say enough good about my first JM Lexus service visit. My advisor, Joe was outstanding. I look forward to many years of superior service.
Thanks!
1/8/2026
Dung T. VERIFIED CUSTOMER
Excellent service
1/8/2026
Donald C. VERIFIED CUSTOMER
It was very happy with fast service and kindness.
1/8/2026
Meco K. VERIFIED CUSTOMER
Thank you
1/8/2026
Susan A. VERIFIED CUSTOMER
Great job, friendly and professional.
1/8/2026
Rachel F. VERIFIED CUSTOMER
Ernesto provided great customer service. He made me feel welcome and comfortable. He answered all my questions in a kind, friendly manner.
1/8/2026
Roland L. VERIFIED CUSTOMER
Your Sevice Department Team is very organized from beginning to the end. The receiving crew were very helpful and Kay Andrade is jusr awesome. The waiting area is excellent, especially the coffee.
1/8/2026
Joe B. VERIFIED CUSTOMER
Easy process. Had a lot of problems accessing your guest wifi though.
1/8/2026
Alain A. VERIFIED CUSTOMER
Fast service and decent prices, very happy with the overall results
1/8/2026
Mary W. VERIFIED CUSTOMER
I expected to wait 3 hours. My car was done in 1/2 hours. Everyone was courteous and professional.
1/8/2026
Daniel A. VERIFIED CUSTOMER
George Gonzalez was extremely helpful and respectful .I appreciate his honesty and understanding. It was a pleasant first time experience at Crown Lexus and I will definitely come back.
1/8/2026
Christen G. VERIFIED CUSTOMER
I was so surprised to see the car so clean and the gas tank full. Thank you!
1/8/2026
Nadine C. VERIFIED CUSTOMER
Very happy with mr Ruiz's customer service. Very efficient and helpful.
1/8/2026
Brian W. VERIFIED CUSTOMER
I was completely satisfied with the customer service that I received today from Guilligan Yee. He was friendly and thorough when checking the vehicle in. He made sure I was aware of what services would be completed. He notified me when the service was completed. When picking up the vehicle, he made sure I was aware of services completed, status of vehicle inspections. I was very pleased with the services provided and I will request that Guilligan Yee assist me on my next visit. He is a great representative for the service department at Lexus.
1/8/2026
William C. VERIFIED CUSTOMER
As always the experience was completely excellent
1/8/2026
Diane G. VERIFIED CUSTOMER
I scheduled my appointment online when I was scheduling it had a service for 100 I think it was $120. It went through a lot of things that they would do on my car but when I got there and was talking it over with the service rep I think his name was Henry he told me I didn’t qualify for that one. The cheapest one I qualified was over $800. I thought that was very wrong. I couldn’t get the service that was offered to me online. I had to take the expensive one or nothing at all. He offered me three different type the most expensive with $1300.