Cory Mausbach is one of the very good things that came out of my bad situation. I've only gotten knowledgeable, fast, friendly help from Cory. Cory has gone above and beyond for me every single time I have had to come see him at Lexus of Omaha. I trust Cory completely, he's not just an outstanding service consultant, Cory is a good person.
Greg Nguyen
1/11/2026
Gina V. VERIFIED CUSTOMER
Jerry did a good job. Appreciate his help.
1/11/2026
Victor A. VERIFIED CUSTOMER
You guys code me with exhaust center malfunction,I spend 2891 USD on 01/08/26 and today 01/11/26 I got back the same message back that something is wrong with vtrac off,same like last time
Are you sure, you doing the right thing,we can be spending a lot of money without fixing or solving a real issue
I am deeply disappointed
1/11/2026
Esther P. VERIFIED CUSTOMER
Mr. Ruiz did an awesome job in keeping me informed about my vehicle’s status. He made sure I was happy through the process.
1/11/2026
Dorothy P. VERIFIED CUSTOMER
Michael Juan was terrific. Everything thing went very well. We were very pleased. Our car was returned sparkling clean as well. We love JM Lexus.
1/11/2026
Blessing U. VERIFIED CUSTOMER
I am very happy and fully satisfied with the excellent customer service I received when I brought my car in for maintenance. The experience exceeded my expectations.
1/11/2026
Ronnie B. VERIFIED CUSTOMER
Jake, help in all question and I was very satisfied with his help. Thank you much.
1/11/2026
Simeon K. VERIFIED CUSTOMER
It was nice and mark really did make me feel comfortable.
1/11/2026
Bonita W. VERIFIED CUSTOMER
Excellent service
1/11/2026
Carolyn A. VERIFIED CUSTOMER
Addressed all my needs in a kind and professional manner.
1/11/2026
Sharon P. VERIFIED CUSTOMER
Vehicle still pulls on either side when driving.
1/11/2026
Diana D. VERIFIED CUSTOMER
Autumn was friendly and professional. She reiterated what was going to be done with my car. I waited in one of the visitor spaces until the 10,000 mile service was done as well as the correction to the back up camera from the notice received. I was notified by video and text of the progress. It was a busy Saturday morning and Jim Miller personally came to let me know my car was ready. I saw the video and would like to thank Jordan as well. I do have one question. Is the oil that was put in my car synthetic? Thank you for all you do! Diana
1/11/2026
Aziroon R. VERIFIED CUSTOMER
Completely satisfied with the service
1/11/2026
Eugene B. VERIFIED CUSTOMER
Great service all around!
1/11/2026
Robert R. VERIFIED CUSTOMER
Bill Horvat has taken care of my Lexus since I purchased it in 2018. In all my decades of being a car owner, I have never worked with a customer service representative with more integrity than Bill.
1/11/2026
Keolamphone V. VERIFIED CUSTOMER
Thanks to Ashlee Angel for take care of my vehicle. You are so sweet, friendly and very generous.. love your customer service!!
1/11/2026
William W. VERIFIED CUSTOMER
Excellent service.
1/11/2026
Fitzpatrick S. VERIFIED CUSTOMER
Elijah was tremendous helping me take care of my needs very timely and effiently on an extremely busy day!