I like your service, You guys did a very good job. thank you very much
5/19/2026
Delona S. VERIFIED CUSTOMER
Christian was excellent. Thorough, kind, knowledgeable, efficient. Give the man a raise.
5/19/2026
Christine M. VERIFIED CUSTOMER
He was marvelous!!!
5/19/2026
Mark H. VERIFIED CUSTOMER
In and out on time. Friendly staff and good srevices.
5/19/2026
Melissa O. VERIFIED CUSTOMER
Gerado always listens to my concerns and respects my opinions on resolutions. Blessed for my Lexus family.
5/19/2026
Celia C. VERIFIED CUSTOMER
Arturo went over and above with us by taking our car to a different location to get a bad water leak, that would get inside of the trunk wet every time it rained or went through the car wash, fixed. He is a pleasure to work with and shows that he truly cares about his customers.
5/19/2026
Shannon G. VERIFIED CUSTOMER
Experience was great!
5/19/2026
Aurora H. VERIFIED CUSTOMER
N/A
5/19/2026
John T. VERIFIED CUSTOMER
On my 155000 check Lexus said they would check my fluids. When I checked once I got home, the coolant reservoir was completely empty. I guess I’ll have to check to insure everything is done before I leave the dealer.
5/19/2026
John D. VERIFIED CUSTOMER
Everything was great!
5/19/2026
Beth A. VERIFIED CUSTOMER
Sean was so helpful. And the service was completed quickly which was really helpful.
5/19/2026
Jennifer H. VERIFIED CUSTOMER
I was completely satisfied with the level of service that was provided by Chauncey Levy. Every time I go to JM Lexus, it’s always been a professional and positive experience. Chauncey is always there to help anytime I need questions answered or just a good laugh! Chauncey is the best! I highly recommend him!
5/19/2026
Lewiston B. VERIFIED CUSTOMER
Aaron is always very knowledgeable and thorough. Very much appreciate working with him.
5/19/2026
Anne T. VERIFIED CUSTOMER
Gerardo was very kind and fair and honest what a gentleman
5/19/2026
Kevin W. VERIFIED CUSTOMER
Gerardo was great, we were sold tires and I talked to salesman over phone and found out when it came home they are directional. Was completely dissatisfied as I hate directional tire design and was never mentioned. After following up there was still nothing he would/could do. Now I’m stuck with tires I hate and don’t look forward to driving the car like I did. Hard to believe there was no options to resolve the issue, immediately replace them, offer some type of compensation, but nothing. Really unfortunate as I typically enjoy the service at Lexus.
5/19/2026
Natalia B. VERIFIED CUSTOMER
Brandon explained the maintenance provided as well as an accurate time on when the service would be completed.
5/19/2026
Surelys P. VERIFIED CUSTOMER
I took the vehicle to get checked at a tire store right after the inspection and the car DOES have the run flat tires! That misinformation, given to my by 2 people had me spinning all afternoon
5/18/2026
Bruce K. VERIFIED CUSTOMER
Adrian was highly professional a client centric. He was transparent and responsive to our timing needs
5/18/2026
Deon L. VERIFIED CUSTOMER
Yes.
5/18/2026
George D. VERIFIED CUSTOMER
Excellent service. She was the best. Very thoughtful.