Maria was extremely helpful and attentive. She’s a very nice person and I will definitely be back for her help next time I service our car.
7/2/2026
Roberto M. VERIFIED CUSTOMER
Brandon was very professional and described the service perfectly. He went over and above to make sure I drove off in a clean vehicle.
7/2/2026
Marcus G. VERIFIED CUSTOMER
Everything went well. I was well taken care of by Kay and received my vehicle in a timely manner.
7/2/2026
Hector V. VERIFIED CUSTOMER
Brandon Hanson maintain well informed in regards the service of my car and cost.. good service
7/2/2026
Jesse K. VERIFIED CUSTOMER
Excellent experience
7/2/2026
Henry M. VERIFIED CUSTOMER
Helpful. Took time to address every little concern. Assisted with positivity and support, not appearing to be simply going through the motions out of duty and obligation. Much appreciated.
7/2/2026
Carlos R. VERIFIED CUSTOMER
Everything went great, I just wish I was warned about how long it would take to get my car back. I was told to just wait in the lounge after I checked in, and then 4 hours passed by with no updates on time. I would’ve planned out how to get to my job on time, how to eat lunch, but I was unaware of the 4 hour wait time.
7/2/2026
Jimmy M. VERIFIED CUSTOMER
George is the epitome of Service ….. I wish I had enough money to buy 10 more cars so that I can take them all to be serviced by George. I am so pleased with the service that I received, and I think I will continue to tell people about crown Lexus because of the service department and the level of service that I received. Thank you
7/2/2026
Sura Johann. VERIFIED CUSTOMER
Great service
7/2/2026
Kristine T. VERIFIED CUSTOMER
I always have a great experience at *Lexus of Valencia and it’s entirely thanks to my service advisorJake. HE is attentive, knowledgeable always makes sure my vehicle is serviced efficiently. It’s so nice to have a go-to person I can trust with my car.
7/2/2026
Athena W. VERIFIED CUSTOMER
Arturo is the best, I’m very happy he’s my service adviser
7/2/2026
Evan K. VERIFIED CUSTOMER
Great service. Very helpful.
7/2/2026
Lisa C. VERIFIED CUSTOMER
It is always a wonderful experience with the service dept at Lexus of Cleveland. I love everyone there. They treat me like a movie star evetytime. Top noth service. Special shout out to Jeffrey! Thank you for noticing the bird poop and washing my RZ for me. Happy and safe 4th to all! ❤️
7/1/2026
Michael G. VERIFIED CUSTOMER
Peter was very efficient. Love his service!
7/1/2026
Andrew F. VERIFIED CUSTOMER
Maico was fabulous. I would give him 5 stars!
He also had Donny help me with the some tech questions.
Donny was extremely helpful also!
7/1/2026
Mitchell G. VERIFIED CUSTOMER
Chauncey was/is professional and was a pleasure to work with!
Keep it up!
7/1/2026
Adrian C. VERIFIED CUSTOMER
Shedrick is welcoming and accommodating, always a pleasure. The only service advisor I want to have.
7/1/2026
Pedro S. VERIFIED CUSTOMER
Professional service.
7/1/2026
Mimma H. VERIFIED CUSTOMER
He was very nice he explained everything that was going to be done .I will go back to him .
7/1/2026
Richard A. VERIFIED CUSTOMER
Maria was great, keeping me updated with the status of my vehicle. Very professional and courteous!
Much appreciated!
Richard A