I am not satisfied with the results of the polish. I can still see some faint lines. Could you kindly contact me, to have this redone?
Thank you,
Mark Lu
****-****-xxxx
5/4/2023
Vanessa C. VERIFIED CUSTOMER
The customer service could have been better. My husband has a Mercedes and we get his car serviced at the Mercedes in Ontario. Their customer service is top notch. At Mercedes, they let you know where the bathrooms are, walk you over to the coffee machines, and offer water and snacks. Here I just waited for my car and asked an associate where the bathrooms were.
5/4/2023
Virgo S. VERIFIED CUSTOMER
No
5/4/2023
Joel B. VERIFIED CUSTOMER
Excellent service! Thank you
5/4/2023
Sarah G. VERIFIED CUSTOMER
My service adviser was amazing!!! He knew I had to go to work right after and made sure I was done and out the door early!!! Love the on line communication throughout the service with the technician!!! Thank you crown Lexus!!! Always A+service!!!!
5/4/2023
Johnnie S. VERIFIED CUSTOMER
I was told by the service advisor that she would call me when the car was ready. Instead of calling me she called my husband who was at work and did not bring the car in I did. I told her I would stay and wait for the car to be fixed. She could have came over and let me know. Instead I was there longer than I needed to be and was told by my husband that the car was done and not Lexus staff. Not pleased with this service at all. I think we will go elsewhere where we have a better experience as long time Lexus customers. I am definitely willing to talk about this by calling me.
5/4/2023
Suzanne C. VERIFIED CUSTOMER
Friendly and efficient!
5/4/2023
Jimmy C. VERIFIED CUSTOMER
Nice guy.
5/4/2023
Jasmin D. VERIFIED CUSTOMER
Fiona is so efficient, knowledgeable, and super sweet! She definitely made the whole process of getting my car repaired fast and easy!
5/4/2023
Jennifer C. VERIFIED CUSTOMER
Devin is a great asset to your organization. He is a kind, thoughtful, and well-spoken representative. Thanks again, Devin.
5/4/2023
Hareendra A. VERIFIED CUSTOMER
Satisfied and happy. THANK S
5/4/2023
Nicholas B. VERIFIED CUSTOMER
Great job by Josh and the team. Thank you.
5/4/2023
Roger F. VERIFIED CUSTOMER
Outstanding service!
5/3/2023
Jose G. VERIFIED CUSTOMER
Exelent job from alfred so helpful
Thank you
5/3/2023
Cindy Z. VERIFIED CUSTOMER
Thank you!!
5/3/2023
Terry P. VERIFIED CUSTOMER
Never answered my question about my blades on my windshield. Didn’t ask me any questions if I had any issues with my new car.
5/3/2023
Tessa M. VERIFIED CUSTOMER
Jeffrey went above and beyond to make sure that I was a completely satisfied customer. Great attitude, very pleasant and kind. He helped me to understand everything that was going on with my vehicle. He was also patient and honest. I wish all the service employees were like Jeffrey. Thank you! Tessa M
5/3/2023
Christine G. VERIFIED CUSTOMER
Cord is was helpful, friendly and easy to work with. I felt my car was in great hands with the service associates as well. They were so nice and friendly; great experience!