An extremely well qualified man who is also kind and courteous and represents Metro Lexus as the number one dealership around.
5/6/2023
Edward B. VERIFIED CUSTOMER
Jeff is the best, you are lucky to have him, and it was a pleasure working with him. Thanks again Ed
5/5/2023
Lisa I. VERIFIED CUSTOMER
Paul was awesome. Very helpful and nice. Highly recommend Paul to any one who needs help in service.he knows his stuff and very honest
5/5/2023
Frank K. VERIFIED CUSTOMER
Adam is a great asset to your Lexus family! Polite kind and very courteous!
5/5/2023
Rick M. VERIFIED CUSTOMER
Adam is very professional courteous and professional in his service and communication.
5/5/2023
Dennis C. VERIFIED CUSTOMER
I would like to bring my car back in so the mechanic can finish things that were overlooked. Please have Alfred contact me to arrange a time when I can bring in my car.
5/5/2023
Young L. VERIFIED CUSTOMER
Unsatisfactory service from advisor. I had to call each time for an update on my car and was told he would call me for an update but didn’t because he felt that it wasn’t necessary to call me when I am waiting for his call cause he said he would call.
5/5/2023
Robert S. VERIFIED CUSTOMER
Patricia Kelly was very helpful.
5/5/2023
Marie W. VERIFIED CUSTOMER
Metro Lexus has the best customer service of any dealership I have ever interacted with. Greg did an outstanding job!!!
5/5/2023
Aracely V. VERIFIED CUSTOMER
I will never take my car to escondido lexus again! This is my first Lexus that I have ever owned and trusted the dealership to fix my issues. Instead they just caused more issues and recommended unnecessary things. I took it in for squeaky brakes and sensor issues that they caused by replacing my tires. The car was fine until they replaced the tires and they claim its because my car is old. And the brakes never squeaked until Lexus touched it and now trying to say that the squeaking is normal. I will defintely make sure I report this and spread the word about the worst service I have ever experienced.
5/5/2023
Teddy N. VERIFIED CUSTOMER
Tony was awesome from start to finish. He makes his customers feel welcomed and comfortable. He’s easy to communicate it, explains things clearly, is honest and transparent. I would highly recommend Tony and would not hesitate to see him again next time for service.
5/5/2023
Oliver A. VERIFIED CUSTOMER
Outstanding service
5/5/2023
Baha G. VERIFIED CUSTOMER
Excellent professional customer service
5/5/2023
Helen O. VERIFIED CUSTOMER
Helen was great! Friendly, professional, she a good customer service ????
5/5/2023
Rani K. VERIFIED CUSTOMER
Good
5/5/2023
Anthony G. VERIFIED CUSTOMER
Faustino is excellent! I’m very pleased with his service.
5/5/2023
Holly S. VERIFIED CUSTOMER
Vanessa was easily the best service consultant that I have ever worked with!!
5/5/2023
Melissa P. VERIFIED CUSTOMER
Alyssa was amazing! World class service from her today, concierge level treatment. Very appreciative of her help, thanks Alyssa!
5/5/2023
Gail B. VERIFIED CUSTOMER
A trusted customer professional.
5/5/2023
Marcilyn J. VERIFIED CUSTOMER
Tony always takes care of me above and beyond. He keeps me coming to Lexus for all my car needs. I couldn’t imagine Lexus without him!!