Ben was great!
I am, however, very disappointed that the golf simulator is still down.
7/8/2023
Barbara N. VERIFIED CUSTOMER
I always receive great service from Crown Lexus
7/8/2023
Jonathan P. VERIFIED CUSTOMER
Lexus of Escondido once again never fails to impress me with outstanding service and I’m glad I came back to get my car serviced. I have a dealer less than 5 min away but willing to drive to Escondido to get work done. Also venessa ****was part of that outstanding service and presentation. Venessa goes out her way to make my visit comfortable and professional. For now on I’ll always bring my cars in.
7/8/2023
Mark H. VERIFIED CUSTOMER
Devin was very helpful and thorough.
Thanks for your service!
7/8/2023
Carol C. VERIFIED CUSTOMER
I like the fact that Jeff will explain everything in detail so I understand.Love your Service Department!??
7/8/2023
George S. VERIFIED CUSTOMER
Been a Metro Lexus customer since 2000. Great product, service, and personnel! Keep up the great job and have a great year!
7/8/2023
John Z. VERIFIED CUSTOMER
OK
7/7/2023
Kathleen G. VERIFIED CUSTOMER
Jeff is always great! He provides service with the utmost professionalism and honesty. He only suggests repairing what needs to be repaired and communicates what needs to be done now and in the future. I feel very comfortable being my vehicle to him. Jeff is truly a brand builder for the company he works for.
7/7/2023
Sun W. VERIFIED CUSTOMER
Last time, I had service maintenance. Mr Alfred take care what I reported. I really appreciated to mr Alfred.
7/7/2023
Manuel O. VERIFIED CUSTOMER
You’re welcome!
7/7/2023
Valerie R. VERIFIED CUSTOMER
Very friendly and professional. Thank you!
7/7/2023
Bryan R. VERIFIED CUSTOMER
My experience with Christian was excellent, he explained the services provided clearly.
He was kind and addressed the car’s problems appropriately.
I am very happy doing business with Christian Santos.
7/7/2023
William O. VERIFIED CUSTOMER
I was very impressed with Vanessa, and her attention, honesty, and helpfulness guiding me through some big repair possibilities. It gives me confidence to continue working with Lexus Escondido for repair and future purchase.
7/7/2023
Adrian H. VERIFIED CUSTOMER
Great job thank you..
7/7/2023
Linda P. VERIFIED CUSTOMER
Everything was done well! Adam was very polite and professional and explained everything.
7/7/2023
Donald H. VERIFIED CUSTOMER
Jeff was professional, friendly and helpful. I look forward to working with on my next visit.
7/7/2023
Thu T. VERIFIED CUSTOMER
Tyler was so helpful, kind and patient.
I’m so happy with his service.
7/7/2023
Mary B. VERIFIED CUSTOMER
I was supposed to get plastic fasteners on the cover over my engine and that did not happen. Christian wrote it the paperwork but it was not completed. This was an oversight from my previous $6,000 bill when my white le engine was torn apart to replace timing belt cover?
7/7/2023
Curtis S. VERIFIED CUSTOMER
The service rep went above and beyond to make sure that I received excellent service so glad that I chose Crown Lexus
7/7/2023
James P. VERIFIED CUSTOMER
*The Good:
- Paul Cooper did a wonderful job. Thanks Paul!
*The Bad:
- Poor hospitality.
- Your website advertises cookies. There were none. My wife was terribly disappointed.