Thank you Mr. Chow for your professionalism, friendliness and outstanding knowledge you displayed regarding my LexusRX350. I so appreciated your patience and understanding in explaining the few questions I had about my vehicle. Thank you so much and I’ll be back for the next scheduled maintenance. Sincerely, Rachel J
10/31/2023
Daniel P. VERIFIED CUSTOMER
Great services done to my vehicle here , would recommend!
10/31/2023
Cecilio Y. VERIFIED CUSTOMER
Always satisfied.
10/31/2023
Shaun D. VERIFIED CUSTOMER
Senecca is always a pleasure to work with. Very kind and makes you feel welcomed to the dealership.
10/31/2023
Herman M. VERIFIED CUSTOMER
He is done a good job,especially explaining of what’s going on my vehicle????
10/31/2023
David S. VERIFIED CUSTOMER
Bill Horvat was extremely efficient and friendly.
10/31/2023
James R. VERIFIED CUSTOMER
Scott allowed us to leave the car early, which allowed us enough time to get to another appointment. A big help.
10/31/2023
Thomas F. VERIFIED CUSTOMER
Alfred was very good but the service was very very expensive!
10/31/2023
Richard S. VERIFIED CUSTOMER
Much better job this time!
10/31/2023
Zarina K. VERIFIED CUSTOMER
We are so grateful for Helen! She went about and beyond in helping us resolve the problem with our vehicle. She made sure all our concerns were addressed. She was also very good about communicating with us on the status of our repair. We lived working with Helen!
10/31/2023
Sharon H. VERIFIED CUSTOMER
Thank you so much for taking such great care of my car!!! I love my car despite the fact that it is almost ten years old !!!
10/31/2023
Winifred W. VERIFIED CUSTOMER
Thanks for great service
10/31/2023
Susan B. VERIFIED CUSTOMER
I have always been completely satisfied with the service that you provide.
10/31/2023
Jennifer S. VERIFIED CUSTOMER
Mark Gray did an excellent job of making me feel comfortable with my experience at Lexus. I appreciate that he was understanding and helpful with my purchase. I have been before and he by far is the best lexus representative I dealt with. He is kind, attentive and didn't disregard my need to be in and out of service center. I will definitely request Mark Gray for my next visit, great job Lexus.
10/31/2023
Yanyan W. VERIFIED CUSTOMER
Mark is the best customer service staff I ever seen since Emilio left. He is kind and honest,,which qualifies people seldom have right now.
10/31/2023
Jennifer S. VERIFIED CUSTOMER
Mark Ciesla always does above and beyond… thank you!
10/31/2023
Kyunghwa K. VERIFIED CUSTOMER
Perfect service that I don't have to worry about, as always.
10/31/2023
Robert S. VERIFIED CUSTOMER
My service rep, Mark Grey, was exceptional.
10/31/2023
Latisha S. VERIFIED CUSTOMER
The courtesy wash, left spots on the mirrors, the writing on the side window which told time I arrived was still visible.
10/31/2023
Nikki K. VERIFIED CUSTOMER
Had another great experience at Crown Lexus in Ontario. Dennis Palacio always treats us with excellent customer service with his professionalism, listening to what is exactly is going on and his positive demeanor. Thank you again for a job well done.