This was the first time I've worked with Tony. I'll be requesting him in the future. He was both friendly and professional. I felt valued. He listened to my concerns. Tony also provided the necessary info which allowed me to make an informed decision about services for my vehicle.
11/1/2023
Bernard C. VERIFIED CUSTOMER
Helen was great very accommodating
11/1/2023
Tammy N. VERIFIED CUSTOMER
Mark was informative and terrific.
11/1/2023
Joe G. VERIFIED CUSTOMER
Faustino always provides an outstanding level of customer service and great communication. Finding service at this level is extremely difficult these days. He is a key asset to the Ontario Lexus Team and I appreciate his high level of customer engagement. Thank you.
11/1/2023
Waheed M. VERIFIED CUSTOMER
Thank you for providing great customer service!
11/1/2023
Gail M. VERIFIED CUSTOMER
‘Tino’ is excellent service rep.
He is helpful explaining what needs to be done and makes sure the job is completed on time. He is also always pleasant to work with and always has a pleasant demeanor…
Great job Tino…
Thanks for taking such good care of us!
Cheers, Marlin and Gail Dickey
11/1/2023
Zenaida M. VERIFIED CUSTOMER
John is a good manager
11/1/2023
Noelia T. VERIFIED CUSTOMER
Mark was very professional, courteous, and provided excellent customer service. He is a great asset for the team.
11/1/2023
Jose A. VERIFIED CUSTOMER
Gracias por tener personal muy profesional,como Cris Santos y un servicio excelente…felicidades a todo el equipo.
11/1/2023
Henry M. VERIFIED CUSTOMER
Job well done.
10/31/2023
Tracy A. VERIFIED CUSTOMER
Very efficient!
10/31/2023
Anuradha S. VERIFIED CUSTOMER
Good service.
10/31/2023
Bharati S. VERIFIED CUSTOMER
Great service.
10/31/2023
Douglas R. VERIFIED CUSTOMER
I was not satisfied with Anthony Pastoral. He did not take care of me. He left me standing in the service drive-up area for 20 mintues after our appointment time. I had to seek out the Service Manager and he took over and turned it all around. He is the one that made sure I was satisfied. Thank you, Douglas R