Ivan was a lifesaver very efficient and professional
1/31/2026
Alla G. VERIFIED CUSTOMER
Fast and easy , thank you
1/31/2026
Jeff P. VERIFIED CUSTOMER
Always appreciate your commitment to serve your customers
1/31/2026
Patricia M. VERIFIED CUSTOMER
I am always very satisfied when I take my vehicle to the Omaha Lexus dealership. Thank you for your courteous and efficient service department!
1/31/2026
Bruce S. VERIFIED CUSTOMER
Nick does a great job!
1/31/2026
Susan S. VERIFIED CUSTOMER
Jesse is super! I really appreciate he took his time to answer my questions. I was having an issue as I needed to sign up for remote service and the app and car weren’t communicating. He found out what needed to happen and got it working for me.
1/31/2026
Gale M. VERIFIED CUSTOMER
Travis was extremely polite and courteous
Corvis (service manager) went way beyond expectations. He sat in my car and explained additional features of my car to me, and was in no rush at all to help me. He was very thorough and made sure I understood. It was freezing that day and he could care less.
The entire staff greeted me countless times and asked me if I needed help. 5 star and more
Much appreciated the kindness
Gale M
1/31/2026
Merlyn V. VERIFIED CUSTOMER
Aaron is the best!!!
1/31/2026
Randy B. VERIFIED CUSTOMER
I got in for service on very short notice, much appreciated!
1/31/2026
Dana C. VERIFIED CUSTOMER
I’m happy to complete the survey!
1/31/2026
Matthew G. VERIFIED CUSTOMER
Autumn took excellent care of me! Easy and excellent service i expect from and know Lexus of Cleveland for. Thanks!
1/31/2026
Tetiana S. VERIFIED CUSTOMER
Service was great! It was a pleasure working with Wendy Fermin, she did an excellent job taking care of my car and all the paperwork. The team who handled the oil change also did great work. I really appreciated getting my car back clean and vacuumed. Also, it was nice to enjoy a good cup of coffee and a sweet treat while I was waiting. Thank you!
1/31/2026
Danielle G. VERIFIED CUSTOMER
Omar was so good and pleasant and he explained everything to me and made the process quick, he even offered me an uber!!!! I am so happy I got to work with him today.
1/31/2026
Colette M. VERIFIED CUSTOMER
Jeff Miller is a wonderful service representative. He is very thorough and explained everything in detail. Highly recommend!
1/31/2026
Paul B. VERIFIED CUSTOMER
Luis did a great Job and exceeded my expectations!!
1/31/2026
Arthur S. VERIFIED CUSTOMER
Leo was awesome
1/31/2026
Adela T. VERIFIED CUSTOMER
I received a text my car was ready to go however when I arrived I had to wait longer as the car was not truly ready. The car was rushed to be washed and on top of that I was charged for some reason, completely ridiculous
1/31/2026
Joe W. VERIFIED CUSTOMER
Great service.
1/31/2026
Sharmila H. VERIFIED CUSTOMER
Na
1/31/2026
Eunice F. VERIFIED CUSTOMER
Thank you….i always receive great service from the staff in the Service Department…..