Easy. It took as long as he said it would. Seamless experience. Five stars
12/20/2023
Soji V. VERIFIED CUSTOMER
Stellar customer service
12/20/2023
Jessica N. VERIFIED CUSTOMER
Communication was not good. All updates were only given after I called and texted. I was not informed how long additional changes would take even though I noted in my approval that I needed to know in order to make both work and child care plans.
12/20/2023
Alma M. VERIFIED CUSTOMER
Ali always provides me with outstanding customer service.
12/20/2023
Keetha C. VERIFIED CUSTOMER
Received knowledgeable and timely services and she was very friendly.
12/20/2023
Melvin H. VERIFIED CUSTOMER
Excellent service
12/20/2023
Ebenzer J. VERIFIED CUSTOMER
Thanks
12/20/2023
Ryon R. VERIFIED CUSTOMER
My experience with Alyssa is amazing
12/20/2023
Juan O. VERIFIED CUSTOMER
Edward is awesome and very knowledgeable.
12/20/2023
Arnold C. VERIFIED CUSTOMER
Mr Santos was great to work with. Excellent serice rep.
12/20/2023
Huber L. VERIFIED CUSTOMER
Javier has the best Customer service highly recommend him
12/20/2023
Olivia M. VERIFIED CUSTOMER
Tino always gives me customer satisfaction.
12/20/2023
Bill M. VERIFIED CUSTOMER
This unscheduled tire replacement was handled with the highest level of professionalism. We sincerely appreciate Sofia and the Lexus Escondido team.
12/20/2023
Jerry S. VERIFIED CUSTOMER
Joel is Awesome and always takes care of us.
12/20/2023
Linda I. VERIFIED CUSTOMER
I just returned to Lexus after trying an Audi for 3 years - missed Lexus!
It was so nice to see Tony’s friendly face again!
12/20/2023
(Company), Laura. VERIFIED CUSTOMER
My service provider Cristian kept me updated. The loaner desk Henry was very nice and the team provided excellent customer service.
12/20/2023
Robert S. VERIFIED CUSTOMER
Joel kept me fully informed during the repair process. I appreciate that the entire job was covered under warranty. I appreciate the use of the loaner vehicle.
12/20/2023
Erick G. VERIFIED CUSTOMER
excellent work, car was ready a day before I was told it was going to be finished and I loved the experience.
12/20/2023
Tyler S. VERIFIED CUSTOMER
Mark was great to work with.
12/20/2023
Jovelyn C. VERIFIED CUSTOMER
Tony was very helpful in evaluating all the parts needed for replacement and what not. He even provided a loner even without me having an appointment that day , that’s beyond excellence. Job well done Tony!!