Been coming to the dealership for 13 yrs.. always get the best service.. we are on our 2nd Lexus. And we will probably get a 3rd.
12/20/2023
Teresa J. VERIFIED CUSTOMER
Tony is very professional, efficient and is an asset to your organization.
12/20/2023
Elizabeth R. VERIFIED CUSTOMER
Christian is a great communicator and kept me apprised of my vehicle. Very professional and courteous!
12/20/2023
Mary T. VERIFIED CUSTOMER
Great service
12/20/2023
Richard O. VERIFIED CUSTOMER
Tyler also assisted us also
12/20/2023
Elisa M. VERIFIED CUSTOMER
She went above and beyond! Thank u!
12/20/2023
Kevin F. VERIFIED CUSTOMER
Extremely nice and personable man and was spot on about how long it would take which is way better than other dealership service centers that I have dealt with
12/20/2023
Daryl D. VERIFIED CUSTOMER
Excellent service. ! Drove into service at 4:45 with a tire repair. Since tire ( new) couldn’t be repaired I was to get a free tire since it was under warranty. Done in 1 hr with a car wash.
Thank you!
12/20/2023
James S. VERIFIED CUSTOMER
Jeff was very helpful, accessible, and went to bat for me on the out of warranty work.
12/20/2023
Perry E. VERIFIED CUSTOMER
Very efficient professional service!
12/20/2023
Robert D. VERIFIED CUSTOMER
Lori Smith and Taylor Payne both provided excellent service. I’m very pleased with the mudguards and wheel locks installed on my NX.
12/20/2023
Candice T. VERIFIED CUSTOMER
Metro Lexus was the best Service I have ever received for my car. Not only did they change my oil in a timely fashion but they also vacuumed and washed my car. I will never service anywhere else even though I do not drive a Lexus, yet. I will recommend this affordable and luxurious service to all of my friends and family! Thank you so much Cody, Dan, Micha and the entire garage team!
12/20/2023
Gary W. VERIFIED CUSTOMER
Excellent service. Edward Simeon is an asset to your dealership. He is friendly, courteous, efficient, and professional.
12/19/2023
Ricardo T. VERIFIED CUSTOMER
Very friendly and gave me consistent updates on my vehicle. Love Crown Lexus.
12/19/2023
Julian S. VERIFIED CUSTOMER
Eduar have an exelent customer service he is allways ther to answer and solved any of my questions and problems whit my car
Thanks Eduar i really apreciated.
12/19/2023
Daniel H. VERIFIED CUSTOMER
I will
12/19/2023
Joy K. VERIFIED CUSTOMER
Everyone is nice and good
12/19/2023
Roberto M. VERIFIED CUSTOMER
Christian is one of the best service advisors I have ever worked with that takes the time to get to know you as a customer. He is very knowledgeable, respectful and most of all extremely kind. He always keeps me in the loop with my vehicles progress while I wait for it when I bring it in for service in all aspects. I always say this about Christian in all surveys I received regarding my most recent service and I will say it again, Christian is an asset to Crown Lexus of Ontario!!!
12/19/2023
Grace V. VERIFIED CUSTOMER
Tyler is my service manager and he does an excellent job. He is very attentive, friendly, and I enjoy working with him.
12/19/2023
Robert T. VERIFIED CUSTOMER
I was completely satisfied with the work and the service reps Cordis Bunch and Jeff Walker. Other than some body work, Metro has done ALL of the maintenance on the 193,000+ miles on the car.
Also, Josh was excellent (when he was there) and Kevin McGuire (who sold me both Lexus RXs we bought at Metro) were excellent.