Bill went above and beyon. Very professional and thorough.
We are very very satisfied with the level of expertise, honesty and quick turnaround.
5/23/2026
James T. VERIFIED CUSTOMER
I didn't have a good experience. i'm certain that the technician that worked on my car damaged my windshield wiper fluid reservoir in the course of conducting other repairs. my windshield wiper fluid reservoir doesn't hold liquid anymore and has a leak. The service department said it was completely coincidental that this occurred the same day I received my car back. that's either the craziest coincidence ever or the windshield wiper tubing was somehow damaged during the other repair work. never returning.
5/23/2026
Elaina H. VERIFIED CUSTOMER
Vince was amazing and provided excellent service.
5/23/2026
Antonio M. VERIFIED CUSTOMER
Robert took care of me and my ride AGAIN. Outstanding job on details and quick service. 10 Stars.
5/23/2026
Meng W. VERIFIED CUSTOMER
Jerry was a very good service member. He was very clear and detailed and was patient. I would like to meet with him again for further matters regarding my car.
5/23/2026
Dorothy E. VERIFIED CUSTOMER
He shared that there were private offices available that I could work from, which I did not know. I was able to work while they worked on my car.
5/23/2026
John Z. VERIFIED CUSTOMER
Excellent Service from Lexus.
5/23/2026
Nick E. VERIFIED CUSTOMER
MJ was awesome at making things go smoothly while being informative and genuinely kind.
5/23/2026
Gladys J. VERIFIED CUSTOMER
Mr. Anderson is courteous and professional.
5/23/2026
Frank B. VERIFIED CUSTOMER
Billy was very helpful and communication was excellent. Great service experience.
5/23/2026
Robert S. VERIFIED CUSTOMER
Everything is top notch service. Thank you metro Lexus
5/23/2026
Darlene G. VERIFIED CUSTOMER
We were told it would be 30 minutes. In actuality it was 1.5 hours but new panels were put on (others were “warped”.
We would have appreciated a notification of the length of service time.
5/23/2026
Brandy L. VERIFIED CUSTOMER
Great service from Xavier. Thank you!
5/23/2026
Ernesto D. VERIFIED CUSTOMER
Your service department fixed a problem that two other dealers could not fix. Your tech on a visual inspection found the problem. This is the third time your department has fixed a problem that two other dealers could not. Thank you for taking care of the GX.
5/23/2026
Sarah N. VERIFIED CUSTOMER
I asked to have an oil change added to my 5000 mile service even though the manufacturer recommends every 10,000 miles. The oil change wasn’t completed which means I now need my husband to do it.
5/23/2026
Tibbie S. VERIFIED CUSTOMER
Excellent service!
5/23/2026
Chounette E. VERIFIED CUSTOMER
Thank you for everything
5/23/2026
SUSAN F. VERIFIED CUSTOMER
Trevor kept me informed throughout the day
5/23/2026
Steve L. VERIFIED CUSTOMER
N/A.
5/23/2026
Geri L. VERIFIED CUSTOMER
Exceptional service,, as always! So friendy, helpful and professional!