Adrian was very kind and helpful! He made sure my service needs were met and the service was completed in the timeframe estimated!!!
2/23/2026
Frank K. VERIFIED CUSTOMER
Totally Satisfied , Jessie is the best. Thank you for being so patient with me.Frank K
2/22/2026
Matthew A. VERIFIED CUSTOMER
Tony maintains great communication and recommendations. He always goes above and beyond to make sure we are in and out
2/22/2026
Youssef G. VERIFIED CUSTOMER
Good
2/22/2026
Ladan S. VERIFIED CUSTOMER
This was a great experience this time. I know Alejo tried but honestly since Ali had left I was feeling a bit stressed and neglected. But Bill was able to help me greatly and make me feel as I was still part of Lexus community. I am grateful! Ladan
2/22/2026
Janice M. VERIFIED CUSTOMER
Joel and the Filipino attendant ( did not get his name) really took care of me. The attendant went above and beyond to make sure I don’t wait that long. Thank you
2/22/2026
Craig J. VERIFIED CUSTOMER
All good.
2/22/2026
Willamae N. VERIFIED CUSTOMER
I was treated very nice.
2/22/2026
Oksana K. VERIFIED CUSTOMER
U r the best Lexus dealer I have been to
Great job JM Lexus
2/22/2026
Robert S. VERIFIED CUSTOMER
Vy was excellent.
2/22/2026
Gerald T. VERIFIED CUSTOMER
Justin was very helpful and got my job done promptly and expertly. I would use him again.
2/22/2026
Kristina V. VERIFIED CUSTOMER
Christian Santos is always a pleasure to have as a service advice. This is my second time with him but he has been great and always helps me out. Great communication and always lets me know when my vehicle is ready.
2/22/2026
Sung Joon. VERIFIED CUSTOMER
Great service.
2/22/2026
Jose E. VERIFIED CUSTOMER
I had a great experience with Jake at the dealership. He was very professional, knowledgeable, and took the time to clearly explain everything about my car and the service being done. He answered all my questions patiently and made sure I understood my options without any pressure. His communication and attention to detail made the whole process smooth and stress-free. Highly recommend working with him.
2/22/2026
John B. VERIFIED CUSTOMER
I value the relationship I have with my service advisor (Helen Kassel) I can always count on her to deliver exceptional care. Thank you, Crown Lexus...215000 miles and she runs like a watch.
2/22/2026
Adilene M. VERIFIED CUSTOMER
Service was great! Very fast and attentive
2/22/2026
Regina O. VERIFIED CUSTOMER
From start to finish, Mark was professional, attentive, and made the entire experience smooth and stress-free. Mark went above and beyond to make sure all my questions were answered and that I felt confident every step of the way. Exceptional service like this does not go unnoticed. Thank you for making the process seamless and enjoyable!