Cory was very helpful. In addition to getting the service completed quickly, he answered my questions about the next service, and advised on where to have some auto body work completed. Good service. Joe Seda
2/21/2026
Christy F. VERIFIED CUSTOMER
Great service - untouchable by any other competitor!
2/21/2026
Kimberly F. VERIFIED CUSTOMER
World Class great service. Way above and beyond.
2/21/2026
Carolyn R. VERIFIED CUSTOMER
I don't usually respond to request for feedback unless it's extremely favorable or unfavorable. In this instance, it is extremely favorable. Roberto went out of his way so many times for us during this experience. He went out of his way to contact another Lexus dealership to get information on a Carfax Report. It took several days and several attempts by Roberto to get them to reply. Had not done this it would've resulted in unneeded expenses and ultimately a new motor. We are extremely happy with not only Roberto, but the Lexus of Colorado Springs dealership in general, including the service manager.
2/21/2026
Kristen R. VERIFIED CUSTOMER
First time going to JM Lexus.
Thank you for your help Daniel
2/21/2026
Albert C. VERIFIED CUSTOMER
Joe was excellent as always.
2/21/2026
Stefan P. VERIFIED CUSTOMER
Very nice and knowledgeable and told me what would be the best service to get
2/21/2026
Rosalinda H. VERIFIED CUSTOMER
Thank you for the great service. Rhdez
2/21/2026
Dorothy W. VERIFIED CUSTOMER
After oil change a leak appeared from my windshield resouvior. The cap was left open and the leak still continues... service technician broke something..now iam waiting for Ashley to call back.
2/21/2026
Marilee M. VERIFIED CUSTOMER
Alec was awesome! Special kudos to my sales rep, Craig Hoselton and his GM for going the extra mile to assure we were 100% satisfied and had all we need to feel 100% confident in their service! Thank you, Craig and Lexus of Omaha!
2/21/2026
Joan R. VERIFIED CUSTOMER
Joe is terrific!
2/21/2026
Jordan F. VERIFIED CUSTOMER
Efficient
2/21/2026
John R. VERIFIED CUSTOMER
Shedrick was great to work with.
2/21/2026
Mike P. VERIFIED CUSTOMER
Always a great, friction free experience at Lexus of Omaha service. Cory is the best!
2/21/2026
Susan A. VERIFIED CUSTOMER
John was very professional the problem was sitting outside on a bench for 25 mins waiting for my car to be brought up from the service area. My key fob was use to locate my car which could not be found by visual means. Then after waiting 5 hours for the car it wasnt washed. A voucher was given to a local carwash but after waiting that long for my car Im not then going to ho to a separate location to have it washed. Last 3 visits we are told about the carwash not functioning… please fix it
2/21/2026
Kay C. VERIFIED CUSTOMER
Faustino provides exceptional service to me every time I bring my vehicle in for maintenance. He's quick and efficient, and I always request him as my service advisor.