Aaron Butler has always been very candid and trustworthy. I’ve come to depend on him for honest assessments of my cars’ needs. He is a real asset to your team
2/24/2026
Michael R. VERIFIED CUSTOMER
No other comments
2/24/2026
Vincent C. VERIFIED CUSTOMER
I was very satisfied with the way I was treated.
2/24/2026
Margarita H. VERIFIED CUSTOMER
I’m thankful for staff
2/24/2026
Ross S. VERIFIED CUSTOMER
Thank you for an excellent service experience Adrian and your attention to detail and always going above and beyond are very appreciated you are five stars in my book. Ross
2/24/2026
Yoonsook L. VERIFIED CUSTOMER
When I brought my vehicle in on February 20, I explained a specific concern to the service consultant. After returning home, I even sent a follow-up text to make sure that specific issue would be checked, as I was genuinely worried about it. However, when I picked up my car the next day and asked about it, the consultant did not remember our conversation at all. That was very disappointing.
Regarding the spark plugs, I understand that my 2014 vehicle will eventually need replacement. However, with only about 53,000 miles and just 2,000 miles driven since last year’s service, I felt the recommendation may have been somewhat premature. This may simply be my personal impression, but it felt strongly encouraged.
I have been a loyal customer of Lexus of Glendale since purchasing my car there in 2014 and have returned every year for maintenance. As a long-term customer, I hope to receive more attentive and sincere service.
2/24/2026
Rio O. VERIFIED CUSTOMER
Denecia she is second to none when it comes in Clients Service. She's so helpful and polite and very professional. She's one of the reasons why I kept coming back in Lexus Van Nuys. KUDOS to her.
2/24/2026
Robert M. VERIFIED CUSTOMER
Friendly and courteous service always treated with a respect
2/24/2026
Vaheh B. VERIFIED CUSTOMER
Every thing was great ???? thanks a lot ????
2/24/2026
Socorro M. VERIFIED CUSTOMER
Yes, the service representative was very courteous, efficient and knowledgeable
2/24/2026
Mansour G. VERIFIED CUSTOMER
Really appreciate everyone special Robert very helpful and nice.
2/24/2026
Todd C. VERIFIED CUSTOMER
Completely satisfied? I think that’s a play on words from your 1st question
2/24/2026
Mark C. VERIFIED CUSTOMER
Jennifer was great! A very nice, seamless experience …
2/24/2026
Jose B. VERIFIED CUSTOMER
Came in for a car loaner. The process was very quick and easy, and everyone was extremely nice. Faustino was friendly and great at explaining features of the car, making it easy to get on my way. The car was spotless and drove perfectly. Thank you for such a great experience!
2/24/2026
Laura W. VERIFIED CUSTOMER
Maria’s excellent customer service and professional knowledge gave me the most satisfaction that my Lexus will be taking care. Crown Lexus car services has the best employees showing and expressing professionalism to all customers. Thank You
2/24/2026
Joy P. VERIFIED CUSTOMER
It was a pleasure to deal with Alfred, my service advisor. He was very helpful and knowledgeable.
2/24/2026
Erika G. VERIFIED CUSTOMER
Very honest and Good service
2/24/2026
Brett D. VERIFIED CUSTOMER
Mr. Ruiz was awesome. On top of updates and great with communication and setting me up with a rental while everything was taken care of.
2/24/2026
D M. VERIFIED CUSTOMER
Service was incredible and the professionalism!!!!