Brandon is very helpful, appreciate him. Thank you.
7/9/2026
Charlie N. VERIFIED CUSTOMER
I do not think the tire that has low tread was replaced.
7/9/2026
Tanishe A. VERIFIED CUSTOMER
Excellent service from start to finish! Henry was great and the gentleman who initially to the vehicle upon arrival. Very satisfied! Thank you.
7/9/2026
John T. VERIFIED CUSTOMER
My service advisor Kay was amazing to work with! From the moment I dropped off my vehicle to the moment I picked up she kept constant communication and updates on the status of my vehicle. Made the entire process painless and went above expectations. Thank you!!!
7/9/2026
Keith T. VERIFIED CUSTOMER
Jerry did an excellent job and clearly explained all my questions. He was cheerful, enthusiastic, and friendly.
7/9/2026
Eduardo N. VERIFIED CUSTOMER
Brandon provided one of the most welcoming and professional service experiences I’ve ever had. From the moment I arrived, he made me feel like a valued customer rather than just another appointment. He took the time to explain everything clearly, answered all of my questions, and never made me feel pressured.
What impressed me most was his attitude and genuine care. Even though I ended up spending money on maintenance items that weren’t covered under my $10,000 extended warranty/ maintenance package, Brandon’s honesty, professionalism, and exceptional customer service completely changed my perspective. Instead of leaving frustrated about the unexpected expense, I left feeling confident that my vehicle had been well taken care of and that I was treated fairly.
Employees like Brandon are the reason customers return. He is an outstanding representative of your dealership, and I sincerely appreciate the exceptional service he provided.
7/9/2026
Grace T. VERIFIED CUSTOMER
Excellent service! Thank you, Tony!
7/9/2026
Alan F. VERIFIED CUSTOMER
She was very professional and communicated very well.
7/9/2026
Virmarie Q. VERIFIED CUSTOMER
I was able to get transportation to an from home while my car was being serviced and as soon as we found out it would take longer getting the loaner was very quick. Thank you!
7/9/2026
Edith R. VERIFIED CUSTOMER
Rene is very professional and always kept me informed. Thank you!
7/9/2026
Vera R. VERIFIED CUSTOMER
Was in and out of there within an hour and a half. Nice friendly, Service.
7/9/2026
Eunice C. VERIFIED CUSTOMER
Tony Hang helped me keep my two great grandchildren occupied by giving me directions to a nearby cafe. Without this information my wait could have turned out much differently.
7/9/2026
Eddie F. VERIFIED CUSTOMER
Thanks
7/9/2026
Patricia G. VERIFIED CUSTOMER
Thank you for the great customer service
7/9/2026
Joel R. VERIFIED CUSTOMER
I enjoy his professionalism, honesty and the way he handles his clients..I have 3 Lexus vehicles and CHAUNCEY MAKES SURE THEY ARE VERY WELL MAINTAINED..
7/8/2026
Martha F. VERIFIED CUSTOMER
Took two hours for a simple oil change. I will go to Toyota dealer in Williamsburg next time. I’d rather pay for oil change and not waste two hours of my life.
7/8/2026
Rory M. VERIFIED CUSTOMER
He was courteous, helpful and to the point. That's what a good service manager should sound like.
7/8/2026
Teon A. VERIFIED CUSTOMER
Pleasant experience easy talk to
7/8/2026
Gerard L. VERIFIED CUSTOMER
The name has changed since Gerard died four years ago. It’s now Phyllis Levi.
7/8/2026
Sidnye C. VERIFIED CUSTOMER
Delilah was so sweet , car. Was done in record time
Thank you