Roberto was an excellent service advisor. He guided the Lexus service team to complete all maintenance actions accurately and professionally. He kept us updated on progress and final results in a timely manner. Working with Roberto was very pleasant; his customer facing skills are fantastic.
5/28/2026
Scott E. VERIFIED CUSTOMER
Excellent customer service. A++ Great communication
5/28/2026
Ananya G. VERIFIED CUSTOMER
She was so nice and took great care of me. My every need was accommodated.
5/28/2026
Ervin R. VERIFIED CUSTOMER
Clear explanation of the costs for my repair and timely completion
5/28/2026
Yavor P. VERIFIED CUSTOMER
Bought two new vehicles from you guys a few months ago and every time I have interaction with service folks, it has been great. Thank you!
5/28/2026
Cindi S. VERIFIED CUSTOMER
Lexus has the best service department—even without the massage chair! Haha.
5/28/2026
Elaine R. VERIFIED CUSTOMER
Ali does awesome work for the Lexus brand. She is a true professional.
5/28/2026
Marty Hosking,. VERIFIED CUSTOMER
Cory is a good listener--and seems as concerned as I with the car and it's condition and quality care. Thank you so much! Marty
5/28/2026
Phillip S. VERIFIED CUSTOMER
I have to pay for my oil change which it’s supposed been free. I told second free maintenance has expired.
5/28/2026
Corliss B. VERIFIED CUSTOMER
Thank You for taking such good care of my car! The service team explained everything to me. Everyone is so professional!
5/28/2026
Ashley F. VERIFIED CUSTOMER
Cordis Bunch was incredibly accommodating with my request after I could not schedule service via the app. I initially contacted a closer Lexus dealership who told me one thing but did/could not follow through. I am extremely grateful for Mr. Bunch.
5/28/2026
Brittany N. VERIFIED CUSTOMER
Helpful, quick, professional
5/28/2026
Jane K. VERIFIED CUSTOMER
Well I can say is that Corey is a great he explains everything to me he's very professional and he makes sure that I understand everything before I leave
5/28/2026
Julieta M. VERIFIED CUSTOMER
Always completely satisfied with their work, communication and professionalism. Will always recommend Lexus of Omaha to family and friends!! Thanks Adi!
5/28/2026
Bonnie P. VERIFIED CUSTOMER
It was done quickly and helped to get to my next appt. Alec was very helpful.
5/28/2026
Cielo C. VERIFIED CUSTOMER
I don't understand why you are sending me this message; the car is still over there, and I am currently waiting because—supposedly—the camera isn't working. You claim to have already ordered the replacement camera, but the car remains at your facility, so I am unable to provide an opinion at this time.
5/28/2026
Andrew J. VERIFIED CUSTOMER
Aaron did a great job! Very friendly and accommodating.
5/28/2026
John H. VERIFIED CUSTOMER
Great service, nice waiting area, coffee snacks,.. friendly personnel.
5/28/2026
Marlene S. VERIFIED CUSTOMER
Xavier was great
Helpful
Professional
Very nice
5/27/2026
Janelle P. VERIFIED CUSTOMER
She is just an amazing Service Advisor, an asset at hand. Chico is training her very well!