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Real Reviews from VERIFIED CUSTOMERS
Daniel W. VERIFIED CUSTOMER
Very nice service. Seemed to be a very well run operation. I had no issues and findings were thoroughly explained to me.
3/19/2026
Merri H. VERIFIED CUSTOMER
Thank you for the wonderful service!
3/19/2026
Zeb K. VERIFIED CUSTOMER
Ali is wonderful and informative
3/19/2026
Meryl C. VERIFIED CUSTOMER
I don’t wanna do it right now, but I wanna do it in six months if someone could contact me then thank you
3/19/2026
Fedele R. VERIFIED CUSTOMER
Jeff is a true professional, a pleasure to work with.
3/18/2026
Natalie L. VERIFIED CUSTOMER
My Advisor is John Nahar he has been for many years. John Is exceptional,knowledgeable and very kind. I would never change Advisors. I always receive excellent service at Lexus with John Nahar. Thank you Natalie L
3/18/2026
Jose G. VERIFIED CUSTOMER
Felt confident about service, attention, waiting confortable, explaining and leaving satisfied.
3/18/2026
Alma G. VERIFIED CUSTOMER
Service time took nearly 3 hours.
3/18/2026
Erika O. VERIFIED CUSTOMER
Wendy is very kind and knowledgeable. I will recommend her to all my friends and family.
3/18/2026
Marlene S. VERIFIED CUSTOMER
Omar was great So kind and helpful
3/18/2026
Pratricia O. VERIFIED CUSTOMER
Well done
3/18/2026
Stephanie M. VERIFIED CUSTOMER
I received an estimate for flushing break fluids, air filter and battery. I declined everything except the air filter. When it was completed Xavier gave me the document to sign and never mentioned the battery had been changed under warranty. On the paperwork it said I had said the car was not starting. I never said this my car had no issues related to battery. When I asked he said it was for warranty. Not once did he say it was replaced. But if not for my husband that is in the same industry I would have left there thinking I needed a battery. After he spoke with my husband he finally said the battery has been changed under warranty. I feel like I was given an estimate and if I had approved I would have been charged over $200 for something that was covered under warranty. I found this whole experience as Xavier and Lexus making up stuff to charge warranty and customers who don’t know better. Highly disappointing experience.
3/18/2026
Celeste S. VERIFIED CUSTOMER
Adam is pleasant, efficient and informative. He clearly explained the entire process for the service visit and was sensitive to my concerns. He was a delight to work with during this service visit.
3/18/2026
Thuy T. VERIFIED CUSTOMER
Quickly and good job
3/18/2026
Stephan M. VERIFIED CUSTOMER
Thank you for the amazing experience
3/18/2026
Maureen R. VERIFIED CUSTOMER
I was very happy with my service experience and with the service writer Paul.
3/18/2026
Polly P. VERIFIED CUSTOMER
Thank you
3/18/2026
Kim C. VERIFIED CUSTOMER
Fast service. Mask made sure to make my experience fast and easy. He seen I had my son with me and speed up the process.
3/18/2026
John K. VERIFIED CUSTOMER
We wud love to have a 2022
3/18/2026
Dakota C. VERIFIED CUSTOMER
The side panel next to my glove box was not put on correctly and it looks like they tried to jam it on there, and the pins are bent
3/18/2026