He kept us apprised of the work every day…..
Very professional
3/19/2026
Jojit R. VERIFIED CUSTOMER
Jennifer always ensures that myself and my car are taken care of. She’s very responsive and keeps me updated when needed. After I noticed a few things off on my car after services, Jennifer didn’t hesitate to make it happen and get things done.
3/19/2026
Parkash J. VERIFIED CUSTOMER
Robert did a great job.
unhappy with the cop. policy of charging 3% fee for using credit card or not accepting the check. Lexus dealership is very respectable franchise. The Corp. folks should look into revising the credit card fee.
3/19/2026
Peggy M. VERIFIED CUSTOMER
Vahagan is the BEST!
3/19/2026
Lowell T. VERIFIED CUSTOMER
Nick Taylor is the best! Communicates well. Make sure I understand what needs to be done and on a timely basis. I will always use Nick! Top notch
3/19/2026
Miguel A. VERIFIED CUSTOMER
We received great service!
3/19/2026
Michael And. VERIFIED CUSTOMER
I always feel listened to, valued, respected and my questions are answered plainly and completely. I'm in good hands with Cory.
3/19/2026
Lila F. VERIFIED CUSTOMER
Adrian was very courteous and helpful. There was an oversight in the service department and he resolved the concern seamlessly.
3/19/2026
Collette C. VERIFIED CUSTOMER
I had an excellent experience at Lexus yesterday, and I would like to recognize Wendy for her outstanding service. She was extremely helpful, kind, and professional throughout my visit. Wendy took the time to answer all my questions, made me feel comfortable, and ensured everything was handled smoothly.
Her positive attitude and attention to detail truly reflect excellent customer service. It’s clear she cares about her clients and takes pride in her work. Because of her, my experience was stress-free and enjoyable.
Thank you, Wendy, for going above and beyond—I truly appreciate your help!
3/19/2026
Julio H. VERIFIED CUSTOMER
Leo was great
3/19/2026
Jennifer P. VERIFIED CUSTOMER
Jesse is the main reason my RX350 is being serviced at Valencia. He offers service with the efficiency, attention, and care like the neighborhood mechanic. I really appreciate how he makes you feel like you’re the only customer he has. He remembers you and works hard to quickly get your vehicle serviced in a timely manner that works for you. Jesse is an asset to Valencia Lexus!!
3/19/2026
Raw Denim. VERIFIED CUSTOMER
Maria was great
3/19/2026
Paulette C. VERIFIED CUSTOMER
Great service, staff is wonderful Cesar, Dave and Vince were all so helpful.
3/19/2026
Phyllis M. VERIFIED CUSTOMER
Jennifer is great to work with!
3/19/2026
Michael A. VERIFIED CUSTOMER
My service clerk was George Gonzalez he was great. I had unexpected repair due to windy weather conditions debris hit my windshield and shattered it. He was very helpful on how I should handle my situation with my insurance co. The dealership experience for this issue went smooth. Big thanks to George Gonzalez I appreciate you, thanks again.
3/19/2026
Gail M. VERIFIED CUSTOMER
Ernesto is always welcoming, personable and competent.
3/19/2026
Naomi A. VERIFIED CUSTOMER
Thank you for such great service!
3/19/2026
Armida C. VERIFIED CUSTOMER
Thank you Chris for all your help.
3/19/2026
Mohammad G. VERIFIED CUSTOMER
Thanks of Sebastian. He is so friendly
3/19/2026
Anitra W. VERIFIED CUSTOMER
Pleasant and helpful service contact Ernesto Jaimes and loaner car service from Glenn Turner. Thanks