I’m really satisfied with the service in Glendale Lexus, all impeccable.
2/8/2025
William B. VERIFIED CUSTOMER
Maryann goes above and beyond every time I am there she is a true pleasure to work with.
2/8/2025
Tenaya B. VERIFIED CUSTOMER
There aren’t enough words to describe how wonderful Alfred is. I am a regular consumer who ensures my vehicle is serviced by Lexus due to Alfred’s consistent professionalism and willingness to assist me when necessary. He is patient with my questions, answers them in the most honest of forms and does it with such warmth and a smile. Crown Lexus, you did it right by hiring Alfred. I will continue to conduct my business at crown Lexus because of Alfred.
2/8/2025
Heather K. VERIFIED CUSTOMER
As usual Glenn is always the consummate professional and we always feel he will only let us know what actually needs addressed and not try to sell us something.
2/8/2025
Frederick R. VERIFIED CUSTOMER
I always have amazing experience in this dealer ship. Very nice place and clean, staffs are very polite and friendly.
2/8/2025
Patricia J. VERIFIED CUSTOMER
The pinnacle of professionalism!
2/8/2025
Gina V. VERIFIED CUSTOMER
The service was excellent!
Thank you so very much!
2/8/2025
Jeanny L. VERIFIED CUSTOMER
Helen is one the only service representative that I can entrust with my vehicle. From start to finish she gives me peace of mind when I drop off my vehicle. I know when Helen will get the job done thus I will continue to bring my car into crown Lexus as long as Helen continues to be my service representative. She deserves a promotion. She is knowledgeable and someone that can get any job done big or small.
2/8/2025
Lynn C. VERIFIED CUSTOMER
Completely satisfied , no pressure, no stress with Tyler
And I want to give Kristy in the loaner department kudos, very nice
2/8/2025
Jason P. VERIFIED CUSTOMER
Thanx
2/8/2025
Glenn J. VERIFIED CUSTOMER
As always my service advisor Joel is super in all his duties he kept me abreast in the progress of my vehicle and it was done when he said it would be . I think you have a great crew working for you . Thanks for all you guys do. Glenn
2/8/2025
Chung H. VERIFIED CUSTOMER
I received very friendly, honest and professional service. Thank you very much. The service was so good that I will be purchasing another Lexus in the near future.
2/8/2025
Paul H. VERIFIED CUSTOMER
Taylor did a fantastic job communicating the service required, cost, and time required to complete. Appreciate the professionalism I have come to expect from Lexus El Cajon.
2/8/2025
Stephanie O. VERIFIED CUSTOMER
Daryl is always pleasant, thorough and easy to converse with.
2/8/2025
Jose F. VERIFIED CUSTOMER
Wrong guy. Check your records.
2/8/2025
Melissa Y. VERIFIED CUSTOMER
Exceptional service provided by Michael.
2/8/2025
Sheldon G. VERIFIED CUSTOMER
David Ventura is amazing
2/8/2025
Victor T. VERIFIED CUSTOMER
Appreciate the good service, thank you very much.
2/8/2025
Natalia T. VERIFIED CUSTOMER
Maybe I am misunderstanding what type of car wash is included with the service. After last appointment, I was dissatisfied with both outside and inside wash and was told I would get a premium wash with yesterday’s service. But when I picked up my car this morning, inside was as dirty as when I dropped the car off everywhere: the front cupholder area and dashboard, back seats and the cupholder, the insides of all four doors, the trunk area. I think the mats may have been vacuumed, but not underneath the mats. I took the pictures of everything and can provide them as needed. I left a cancel for Maryann asking if the car has actually been washed inside, but have not heard back yet. But maybe only the outside wash is included, in which case it’s fine.
Otherwise, the service was great, everything was easy and everyone was professional and courteous.