Delilah was professional and did an excellent job!
3/31/2026
Mary Jane. VERIFIED CUSTOMER
Already got an appraisal through Ryan
3/31/2026
Robert H. VERIFIED CUSTOMER
Very pleasant and professional.
3/30/2026
Broroniae B. VERIFIED CUSTOMER
Luis Sierra was Great!! very informative and professional.
3/30/2026
Ricardo D. VERIFIED CUSTOMER
Great customer care experience & very professional customer service
3/30/2026
Wendy B. VERIFIED CUSTOMER
My advisor was supposed to be Art, I never spoke to him. The young man that I dealt with was very nice but continued to talk over me as if he knew what I was going to say. I’m not sure if that’s why 2 things that I wanted to get looked at didn’t happen.
I asked that my wiper blades be changed out regardless if needed or not he said that was ok and I am having issues with sunroof.
I am aware that Saturdays are not for issues like the sunroof I just wanted someone to listen to the noise and tell me if it’s normal or book an appt for during the week.
When my car was done I waited over 30min to get my car back and when I sat in my red interior car I had a huge black greasy hand print on the door handle that is still not all the way off. It’s grease!
3/30/2026
Luis Zhang. VERIFIED CUSTOMER
The service was excellent
3/30/2026
Fernando G. VERIFIED CUSTOMER
The people at lexus were very helpful and kept us up to speed with vehicle
3/30/2026
Alina D. VERIFIED CUSTOMER
Any issues I have ever had with you is service related.
3/30/2026
Jason A. VERIFIED CUSTOMER
He was very helpful
3/30/2026
Darren G. VERIFIED CUSTOMER
I currently do not have any further comments at this time.
3/30/2026
Dianna M. VERIFIED CUSTOMER
Excellent service
3/30/2026
Xiaolong C. VERIFIED CUSTOMER
The service was excellent, I would give it 5 stars.
3/30/2026
Vilen M. VERIFIED CUSTOMER
Very satisfied. Especially Agent job. Thank you.
3/30/2026
Katrina B. VERIFIED CUSTOMER
Robert was very helpful. He was there to answer any questions I had and kept me informed about my car service.
3/30/2026
Johnson T. VERIFIED CUSTOMER
Very helpful and kind
3/30/2026
Daphene D. VERIFIED CUSTOMER
As always Xavier was excellent. Thank you
3/30/2026
Adam S. VERIFIED CUSTOMER
Overall a great experience with Joe and the JM Service Team!
3/29/2026
Sevak N. VERIFIED CUSTOMER
Most incompetent group of people working in service.
3/29/2026
Brian C. VERIFIED CUSTOMER
Danny was super attentive and helpful. Thanks for your help and see you at 10k miles!