Juan was great! Always a pleasurable experience at JM Lexus! The lounge is great! Thank you for the coffee and muffin! Always a clean environment! All employees are working hard and are attentive and caring! 5 star experience!
3/31/2026
Crown Lexus. VERIFIED CUSTOMER
It was a great experience
3/31/2026
Mirtha S. VERIFIED CUSTOMER
Sean is a very professional person, he is kind and always has a smile for the clients
3/31/2026
Stephanie G. VERIFIED CUSTOMER
Kristina was absolutely wonderful. I guess this is what it feels like to receive proper customer service. I’ve been a Tahoe owner for decades and this level of customer service was something I am not used to! Super kind and attentive. Very cool, Kristina and Lexus, thank you!
3/31/2026
Debra H. VERIFIED CUSTOMER
Thank you Justin Baker is the best so kind, helpful and respectful
3/31/2026
Tamara S. VERIFIED CUSTOMER
Jerry always takes great care of me. Thank you so much Jerry, I appreciate you.
3/31/2026
Dulio M. VERIFIED CUSTOMER
Awesome service
3/31/2026
Jen Z. VERIFIED CUSTOMER
Mark Gray was an awesome and amazing service provider! The only aspect that I am unhappy with was getting my car back with writing on the window. I do understand that I opted out of the car wash but I would prefer if someone would’ve removed that before receiving my car.
3/31/2026
Carlos V. VERIFIED CUSTOMER
Fast and easy
3/31/2026
Jillian S. VERIFIED CUSTOMER
Very satisfying visit. Helen made all the difference. She was professional while being so warm and personable. I would characterize her service as efficiency with a personal touch. The girl at the valet service was also very nice and provided smiling service. If I had to spend a couple of hours waiting, a place where the employees were pleasant and smiling is where I’d want to do so. Thankfully, Helen and everyone were so on the ball that I ended up not waiting very long. Thank you Helen and crew at Crown Lexus!
3/31/2026
Eugen D. VERIFIED CUSTOMER
As always I wast pleasantly surprised by the care we received. It was efficient and professional.
3/31/2026
Andrew H. VERIFIED CUSTOMER
Chris always goes above and beyond
3/31/2026
Frank G. VERIFIED CUSTOMER
Maria was very helpful from the start. She was respectful and professional. She asked me if I had any other concerns or any issues. She walked out and met me at my car when I drove up and immediately helped me out. Because of the way she treated me as a customer, you will be receiving my business in the near future. Maria should be commended for her attention to duty and uou should be glad to have such an exemplary employee. Please feel free to contact me if you have any further questions. Thanks, Frank G
3/31/2026
Ante T. VERIFIED CUSTOMER
Jorge Navarro, as well as the whole service staff, had been terrific!!
3/31/2026
Randy A. VERIFIED CUSTOMER
Tino was very helpful and my automobile maintenance
3/31/2026
Rachel H. VERIFIED CUSTOMER
Thanks to Adam and the team for helping to service my NX 200T!
3/31/2026
Jose B. VERIFIED CUSTOMER
Very satisfied
3/31/2026
Sue B. VERIFIED CUSTOMER
Great service and communication!
3/31/2026
Dale S. VERIFIED CUSTOMER
I plan to fill it out.
3/31/2026
Bertha O. VERIFIED CUSTOMER
I am sorry I think you are mistaken. My vehicle is at home, and you havent done any service. When can I take it in for the recall and other service?