Billy was very customer oriented and helpful in helping me make decisions as to the needed repairs for my Lexus 350 RX
3/31/2026
Ann F. VERIFIED CUSTOMER
Jessie communicated so well! Gracious, polite, a real asset to your company!
3/31/2026
Sung C. VERIFIED CUSTOMER
Thanks for your svc today.
3/31/2026
Donna H. VERIFIED CUSTOMER
Ali is the best and I always enjoy working with her!
3/31/2026
Wilma W. VERIFIED CUSTOMER
Roberto was absolute exceptional service professional!
3/31/2026
Kenneth D. VERIFIED CUSTOMER
Thanks!
3/31/2026
Ernest Y. VERIFIED CUSTOMER
Everything went well, Lexus of Omaha works hard to make sure there customers receive the best service in Omaha.
3/31/2026
Anand B. VERIFIED CUSTOMER
Ramesh was great, the detail team was awful. This is the second chance I gave to this team and spent an abundance of money for my car to not be clean.
3/31/2026
Kyle W. VERIFIED CUSTOMER
Please ask Maico to email me the inspection report. My email address is
3/31/2026
Andrew G. VERIFIED CUSTOMER
Was there for a simple oil change and tire rotation. After two hours of not hearing from service advisor, I went downstairs to see my car sitting out front ready to go. After looking into it further, the car had been ready for 45 minutes - 45 minutes i was stuck at the dealership when i could have gotten back to my day. To make it worse, my service report showed I could have needed new tires, which I would have 100% bought at the dealership today, but not after sitting around and NEVER getting a call from my service advisor. If I wouldn’t have gone downstairs to check on my car, I’d still be at the dealership waiting to hear from my service advisor. No respect for anyone else’s time!
3/31/2026
John N. VERIFIED CUSTOMER
What can I say I love my Lexus and JM Lexus Dealerships I would not go anywhere else Thank You for all you do
3/31/2026
Vilma S. VERIFIED CUSTOMER
Luis did a great job, very punctual and exelent service
Thanks
3/31/2026
Lidia S. VERIFIED CUSTOMER
Very satisfied
3/31/2026
Stephanie H. VERIFIED CUSTOMER
N/A
3/31/2026
David T. VERIFIED CUSTOMER
He always has his customer’s best interest and provides best options. Also, had my car back to me same day and was expecting day or two. Thank you and to your team!
3/31/2026
Jeffrey M. VERIFIED CUSTOMER
Great job. Being I am from the industry have been a manager at a Lexus Dealership in NY. You guys did a great exceptional job with my service today
3/31/2026
Sharon C. VERIFIED CUSTOMER
I would be happy to provide feedback. Daniel Whittingham is my trusted partner in all things service at JM Lexus. I have been so very pleased with his leadership in delivering exceptional results for my vehicle that I continue to drive to South Florida from Central Florida whenever I need to have my car serviced, it is a 5 Hour drive and I couple it with visiting family, but the bottom line is Daniel always leaves me feeling as though my car has been well taken care of and I’m not sure I could ask for anything more. The quality of service is exceptional. As someone who was a former JM Family Enterprise employee, plus I had the pleasure of being in manager‘s meetings with Mr. Moran back in the early 2000s, I’ve driven Lexus vehicles since 2003. I am happy to be able to continue the tradition and it starts not with the purchase but with the service that you receive after the purchase. Please know that I recommend Daniel without hesitation as he is exceptional at what he does and I always leave the dealership “a happy customer.”
Sincerely,
Sharon C