I needed 2 new tires and was satufuedcwuth the service received.
6/4/2025
Oras Mahdi. VERIFIED CUSTOMER
Great customer experience all the way around.
Thanks a lot
6/4/2025
Guoshu M. VERIFIED CUSTOMER
Was wonderful and was able to get my car serviced quickly.
6/4/2025
Gary B. VERIFIED CUSTOMER
Excellent service
6/4/2025
Illya W. VERIFIED CUSTOMER
Mark was great but didn’t negotiate with me.
6/4/2025
Marcello'S Sheetmetal. VERIFIED CUSTOMER
Everything was great
6/4/2025
Trinh H. VERIFIED CUSTOMER
Good
6/4/2025
Sandor J. VERIFIED CUSTOMER
Excellent service Storozynsky thanks a lot
6/4/2025
Jerry D. VERIFIED CUSTOMER
Great.
6/4/2025
Latricia L. VERIFIED CUSTOMER
Justin is great and always provides a great service experience. He is communicative and honest.
6/4/2025
Hope Consulting. VERIFIED CUSTOMER
Kay is always incredibly helpful and a pleasure to have as my service representative. Thank you!
6/4/2025
Jenna J. VERIFIED CUSTOMER
Fantastic service by parts department and Anthony!
6/4/2025
Stacey R. VERIFIED CUSTOMER
For starters I had a flat tire that you could not repair, because you stated it was not in stock. just on the face of that, this is a horrible experience.
The otherwise simple repair left me stranded. When you immediately offered me a loaner, you did not have EV options. So I was forced to borrow a car that required filling up gas. For which I spent over 40 because I live far away and had many errands to run. Note I had already purchased the entire warranty when I bought the car. I also wasted over two hours of driving back and forth to drop off the car and wait around for check in and check out. Miraculously, you ended up finding a tire late the same day. Therefore, all of this hassle was for no reason. Note that this is the second time you did not have a tire in stock for me.
This was, by far the most inefficient repair I've ever witnessed.
6/4/2025
Claire J. VERIFIED CUSTOMER
Craig provided excellent service by helping my Chandler AZ dealership service my new Lexus. Thank you! Your waiting room is simply dreaming with all the amenities. I have never been in a more accommodating place. Keep up the good work. You will be my servicing dealership in the future.
6/4/2025
Lynn B. VERIFIED CUSTOMER
Outstanding service! Nick kept me informed from start finish. Very impressed with the level of customer service I received!!! I would highly recommend your dealership! Hoping next time I get Nick again!!
6/4/2025
Vance H. VERIFIED CUSTOMER
I am satisfied with the service from theLexus Escondido team. Keep ip the good work.
6/4/2025
Maria C. VERIFIED CUSTOMER
As always Ivan Duran excels. His customer service is the best!!!!! Hope he stays forever!!
6/4/2025
****C. VERIFIED CUSTOMER
Great customer service and the technician did a great job. Above and beyond.
6/4/2025
Vanessa S. VERIFIED CUSTOMER
Jesse Colon was great! My car was serviced quickly . I did not wait long! Will definitely book with him again !