Ashley and Gene were great Always get excellent services there highly recommend working with her
6/5/2025
Kim M. VERIFIED CUSTOMER
My service rep was the best I’ve ever had at JM in all the years I’ve been going there, his name isJoseph Storozynsky. Very informative and attentive. Very happy about the service I received.
6/5/2025
Kathleen N. VERIFIED CUSTOMER
THE SERVICE I RECEIVED AT LEXUS WAS EXCEPTIONAL.. ROBERTO WAS WONDERFUL , SO VERY HELPFUL AND INFORMATIVE. HE GUIDED ME THROUGH THE ENTIRE PROCESS, WAS MOST PROFESSIONAL & KEEP ME INFORMED THRU EVERY STAGE OF SERVICE…. I GIVE ROBERTO & LEXUS A FIVE STAR ⭐️ ⭐️⭐️⭐️⭐️ FOR EXCELLENT SERVICE … Kathy Nickerson
6/5/2025
Russell A. VERIFIED CUSTOMER
I was satisfied with the service at JM Lexus. Sam help me in, answered a few of my questions. They have a pleasant atmosphere there at JM Lexus.
6/5/2025
Erlinda O. VERIFIED CUSTOMER
:)
6/5/2025
Norma M. VERIFIED CUSTOMER
Ivan and the service department are the best I've
Experienced.
6/5/2025
Marleen R. VERIFIED CUSTOMER
Thank you so much for a professional and kind environment. It was fast and simple thanks to Arturo.
6/5/2025
Miguel H. VERIFIED CUSTOMER
Great job ArturoGonzalez for a wonderful service in a timely manner
6/5/2025
Nancy W. VERIFIED CUSTOMER
Always great service. Thanks.
6/5/2025
Jennifer M. VERIFIED CUSTOMER
Arturo had my vehicle ready when I needed it and was able to get me a loaner vehicle, I really appreciated it.
6/5/2025
Daniel B. VERIFIED CUSTOMER
Great job by Luis. Always kept me updated in all the work. Absolute pleasure to be his guest.
6/5/2025
Irma J. VERIFIED CUSTOMER
You’re welcome
6/5/2025
Anne C. VERIFIED CUSTOMER
Jeff is a top notch service representative. His compassion for his customers and for the Lexus brand make him the best in the business in my opinion.
6/5/2025
Karen R. VERIFIED CUSTOMER
Thank you for your excellent service and support! Karen & Dennis.
6/5/2025
James T. VERIFIED CUSTOMER
Gerado did an excellent job.
6/5/2025
Barbara T. VERIFIED CUSTOMER
Brandon was courteous and very helpful. He kept me informed about the time and conditions of my car. Thank you
6/5/2025
Manoj P. VERIFIED CUSTOMER
Thanks! Text messaging with Cory fastens communication
6/5/2025
Marietha S. VERIFIED CUSTOMER
Poor communication with service advisor, never returned my calls nor texts, couldn’t pay online because I never received the bill, called 5-6 times texts weren’t responded. My car was received next day, I had to pay the driver for nothing. Please check the login of calls and texts This is not fear.
6/5/2025
Stephen E. VERIFIED CUSTOMER
Great service
6/5/2025
Augustino N. VERIFIED CUSTOMER
The employees are usually pretty condescending about things, especially when questioning why a year old car would have a seat belt buckle break (which feels unacceptable). 5/10 on customer service.