Shedrick was extremely professional and polite. Although I had to wait a long time because the service center was very busy and the weather was horrendous, I was very comfortable in the guest lounge and Shedrick made sure to call and update me and reassure me that my car would be done soon
6/4/2025
Jean P. VERIFIED CUSTOMER
Joe worked v very hard to meet our needs.
6/4/2025
William D. VERIFIED CUSTOMER
Very knowledgeable and pleasant to deal with.
6/4/2025
Bernardo S. VERIFIED CUSTOMER
The professionalism and can do attitude of your people especially Glenn makes me feel at home every time I go there…thank you.
6/4/2025
Larry D. VERIFIED CUSTOMER
always a great experience
6/4/2025
Bruce H. VERIFIED CUSTOMER
10k service was fine. However I contacted dealership 500miles before service was required to inquire about having parts ready for a squelchy breaks service bulletin ($80k gx550 sound like a piece of crap every time I back out of my driveway for 1 yr now!). I was told the parts are kept on hand and could solve 10k service and breaks in 1 visit. Then I called for service appointment and was told no way they would have to see the car and THEN order parts forcing me to come back again. This after complaining about breaks at 5k but no solution was available at that time.
6/4/2025
David H. VERIFIED CUSTOMER
Always great service!
6/4/2025
Aram A. VERIFIED CUSTOMER
Danny was very professional and knowledgeable. He took the time to listen about all issues and report them to the team. The staff at the service desk was also very friendly and helpful. Getting the loaner car and returning it was quick and easy. Thank you for providing smooth experience.
6/4/2025
Anthony P. VERIFIED CUSTOMER
I am so proud of my team. They did such a great job making sure that my vehicle runs great. Anthony was very kind and professional. Looking forward to many miles of service. Cheers!
6/4/2025
Noah W. VERIFIED CUSTOMER
Very welcoming
6/4/2025
Joseph C. VERIFIED CUSTOMER
Well knowledgeable, always go over and beyond to help me
6/4/2025
Steven N. VERIFIED CUSTOMER
All went well. Thanks
6/4/2025
Reylyn C. VERIFIED CUSTOMER
I’m very satisfied to Faustino Ruiz. He always help and explain everything that needs to be done to my car. Tino is always nice and helpful. Thank you Tino.
6/4/2025
Mark T. VERIFIED CUSTOMER
Tyler was great and gets an A+ in customer
service !
6/4/2025
Meredith K. VERIFIED CUSTOMER
Alex was very helpful, professional & friendly, too. Nothing negative to say about him or the service provided. Thank you.
6/4/2025
Ruth G. VERIFIED CUSTOMER
I look forward to your trade-in appraisal value on my 2020 Lexus.
6/4/2025
Beverly D. VERIFIED CUSTOMER
Very professional. Honest and respected time committment.