I had a lot of grease or oil stains all over the outside of my car as well as on the screen on the inside of my car. there were also a lot of grease or oil stain stains on my window. It also had a bad odor inside. I took about an hour or two to polish the grease stains out, but I still need to make sure that they’re all gone. I took some pictures of some areas as well.
4/13/2026
Carmen D. VERIFIED CUSTOMER
Courteous and accommodating regarding the problem I experienced about my car.
4/13/2026
Sara C. VERIFIED CUSTOMER
Jake has helped me and my husband time and time again. He is amazing with customers and we are so grateful and give you kudos for having him be part of your crew. He is the gold standard for customer service. Truly.
4/13/2026
Marcelina A. VERIFIED CUSTOMER
Excellent service
4/13/2026
Roger S. VERIFIED CUSTOMER
Jesse was very helpful and friendly.
4/13/2026
Pepita W. VERIFIED CUSTOMER
Xavier is very good ???? I was good with my service
4/12/2026
Jeffrey T. VERIFIED CUSTOMER
Very nice thank you all that helped today ????
4/12/2026
Tamina M. VERIFIED CUSTOMER
My maintenance required alert was not reset and is still showing on my day board.
Really appreciate Arturo for working with me and understanding my situation with my vehicle, cause of his passion and drive I was able to have my car back in the road and I really appreciate all that he did, I sincerely appreciate Fox Lexus for helping me out and organizing my vehicle to get repaired.
4/12/2026
Jose P. VERIFIED CUSTOMER
Best service experience I’ve ever had thanks to Brandon!
4/12/2026
Ovis M. VERIFIED CUSTOMER
I was very pleased!!
4/12/2026
Jodi B. VERIFIED CUSTOMER
Adam was very polite, professional, and quick to get me checked in and into my loaner.
4/12/2026
Oleevia W. VERIFIED CUSTOMER
Getting my car serviced at the dealership was a very spur of the moment thing. I grabbed Danny as I went to inquire about any tire specials. Danny is an exceptional employee as he truly made me feel valued and helped to ensure that I was taken care of. I have never felt so comfortable getting my car serviced at a dealership. Bravo, to Lexus of Glendale for having an amazing employee. Thank you all! I will be back.
4/12/2026
Sommer M. VERIFIED CUSTOMER
Always treated well at Lexus and always feel like a VIP! They do a great job every time.
4/12/2026
Atilla O. VERIFIED CUSTOMER
My favorite service point!
4/12/2026
Tynisha M. VERIFIED CUSTOMER
Excellent service
4/12/2026
Jeanette K. VERIFIED CUSTOMER
I have been bringing my Lexus RX350 to Lexus of Valencia for service for almost 14 years now. I am always impressed with the level of attention and care. But yesterday, Jesse went above and beyond to help me with the timing of my service. I can’t say enough about how grateful I am for his kindness, and for the hard work of everyone involved!
4/12/2026
Jennifer P. VERIFIED CUSTOMER
Timo was great and really took care of me! Thank you so much