Needed hel with Lexus app tvried and failed XP. No competent internet service !!!!!!
4/11/2026
Richard P. VERIFIED CUSTOMER
Maria Navarro was great. She kept me informed about the progress on my car, and I even got a complimentary car wash. The service at Crown Lexus couldn’t have been better.
4/11/2026
Brian W. VERIFIED CUSTOMER
I appreciate the pleasant personal attention I always receive from Tony. He makes me feel like a special customer.
4/11/2026
Christine T. VERIFIED CUSTOMER
Great service.
4/11/2026
Elizabeth M. VERIFIED CUSTOMER
Always providing the best customer service.
4/11/2026
Veda R. VERIFIED CUSTOMER
Im not completely satisfied with what Dan told me. He said my rear brakes needed to be replaced first. This is inconsistent with what was sent via video. My paperwork was written up to indicate I was told to replace my brakes on my last visit. That is totally false. I was told to have it checked on my next visit. I work from home and ga e not put that many more miles on my car. This has broken my trust with Lexus Service. It is my 3rd and probably my last Lexus purchase because of this.
4/11/2026
Phillip R. VERIFIED CUSTOMER
Adi took great care of my car and made me feel genuinely welcomed. When asked about arrival timelines for the new ES, he shared his experience at the prelaunch event in Texas and his excitment for their arrival. Overall, Adi was attentive, courteous, and as passionate about the brand as I am.
4/11/2026
Peter K. VERIFIED CUSTOMER
Outstanding representative of the company need more people like Maico
4/11/2026
Michael F. VERIFIED CUSTOMER
Friendly and profesional
4/11/2026
Ruben E. VERIFIED CUSTOMER
Jesse orcastrated my Lexus visit rom the start to the finish like no other, Thank You!
4/11/2026
Pucha M. VERIFIED CUSTOMER
Very good. Take a time for explained questions Flandly and kind.
4/11/2026
Anthony C. VERIFIED CUSTOMER
Christian was GREAT! First time dealing with him but I will definitely come back because of him. He made me feel welcomed and took care of all my needs when I was there. Overall it was a Fantastic experience!
4/11/2026
Erick L. VERIFIED CUSTOMER
Muy amable y excelente servicio
4/11/2026
Clarence L. VERIFIED CUSTOMER
My car was in for service on my convertible top that was fixed in mid 2024 @ $5000,this 2002 sc 430 has only an additional 300 miles. When I picked the car up I was told they couldn't find what was wtong but the top worked, 2hours later it wouldn't close.
4/11/2026
Saroja R. VERIFIED CUSTOMER
Tony was great person and was very helpful and very knowledgeable,respectful.Was very happy with his response towards answering all our concerns and questions.
4/11/2026
Linda B. VERIFIED CUSTOMER
Jerry was absolutely fantastic, he was timely, professional and personable. I am impressed with the excellence.
4/11/2026
Sherry P. VERIFIED CUSTOMER
Kay provided great customer service! My truck was ready within the time promised. The staff was great!
4/11/2026
Marilyn R. VERIFIED CUSTOMER
The service was Excellent!!! Everything turned out out Great!!!!!!