Jeff Miller did an excellent job providing me outstanding service with taking care of business with my Lexus he really took care of what I needed done he kept me updated on the progress an his team went that extra mile in completing the service on my Lexus and also address me on some future services that I going to need in all I was very satisfied with my service advisor and the great service I received today at Metro Lexus.
4/11/2026
Kathleen S. VERIFIED CUSTOMER
Excellent service and advice - always great working with Cory and the fine staff at the Lexus Service dept. The fine Lexus vehicles are only half the reason we will continue as clients , the quality of service is the other half!
4/11/2026
Jennifer G. VERIFIED CUSTOMER
Juan was great! He told me he could get me out of there by 5 and he did.
4/11/2026
Melinda M. VERIFIED CUSTOMER
Cory was wonderful. Very professional
4/11/2026
Joan S. VERIFIED CUSTOMER
Daniel was excellent! The best service representative that I have ever had at JM Lexus. Others representatives were good Daniel exceeded my expectation. Joan S
4/10/2026
David A. VERIFIED CUSTOMER
Jeff is wonderful!
4/10/2026
Christopher L. VERIFIED CUSTOMER
Juan did a wonderful job of greeting me, setting my expectations and keeping me informed. Excellent work ! I certainly felt like a valued customer today.
4/10/2026
Joanna G. VERIFIED CUSTOMER
Nice job MJ
4/10/2026
Paul S. VERIFIED CUSTOMER
Why does it have to take 2hrs for an oil change.
4/10/2026
Anthony E. VERIFIED CUSTOMER
The dash paneling was not replaced after my RX350 was serviced. My dash board was removed to replace the Servo motor for the air conditioning.
4/10/2026
Hisashi T. VERIFIED CUSTOMER
Always excellent service
4/10/2026
Carlos R. VERIFIED CUSTOMER
I will complete the survey. Thank you all
4/10/2026
Ethel T. VERIFIED CUSTOMER
SURE THING I WILL DO THE SURVEY AS SOON AS I RECIEVE IT.
4/10/2026
Jim K. VERIFIED CUSTOMER
Efficient, responsive, professional!
4/10/2026
Charles P. VERIFIED CUSTOMER
Great customer service and kind
Keep up the good work
4/10/2026
Jose O. VERIFIED CUSTOMER
Good service
4/10/2026
Suzi B. VERIFIED CUSTOMER
Excellent thank you
4/10/2026
Patrcia D. VERIFIED CUSTOMER
Jesse is always fun to work with. He is aleay in a good mood and keep us laughing the whole time. He have excellent customer skills. I can't say enough good things about him. Thanks for having such a wonderful as part of your tesm.
4/10/2026
Nicole G. VERIFIED CUSTOMER
Robert did an amazing job. He was very quick, efficient, communicative, and accommodating. I appreciate his superior customer service skills. I always receive the most amazing and consistent customer service here at Crown Lexus. Thank you, Robert!
4/10/2026
Robert G. VERIFIED CUSTOMER
Gerardo was perfect! I spent $1400 with you yesterday, I’ve bought at least five cars from you, thousands in repairs and services over the years, and you couldn’t find a way to offer me any kind of discount?