Brandon is always great to work with. He is responsive and always available for questions. I always schedule my service appointments with him!
4/14/2026
Breeana K. VERIFIED CUSTOMER
Very timely and communicative and polite! Worked to get me some discounts. Also offered a free oil change next time I'm in since expenses were high.
4/14/2026
Jay K. VERIFIED CUSTOMER
My rep/technician Justin Baker is great!!
4/14/2026
Paul C. VERIFIED CUSTOMER
Adam and every person with the service team made me feel welcome and took care of everything perfectly! Thank you! Excellent experience!
4/14/2026
Nathan G. VERIFIED CUSTOMER
Aaron was excellent; very personable and professional.
4/14/2026
Julie S. VERIFIED CUSTOMER
The fastest service I have had. Brandon was excellent as was your greeter. Thank you JM!
4/14/2026
James G. VERIFIED CUSTOMER
Excellent
4/14/2026
Barbara B. VERIFIED CUSTOMER
I bought two new tires and now I can’t get a tire pressure reading and there’s an exclamation point on the screen. I’m going back again this morning at 10 am and hopefully the problem will be resolved . This caused a great inconvenience for me to go back again. I live a distance away and had to cancel some very important things I had scheduled for today. Hope I don’t have to wait another 2 1/2 hours to get the problem resolved that I didn’t have when I brought the car in yesterday.
4/14/2026
Janette I. VERIFIED CUSTOMER
The guy did good job appreciate it
4/14/2026
Rosa A. VERIFIED CUSTOMER
Jesse Colon always takes great care of me and my car. I always receive excellent service. And they accommodated my schedule.
4/14/2026
Teresa C. VERIFIED CUSTOMER
Muy profesional exelente servicio de esta persona amable respetuoso y muy servicial lo recomiendo para un manager por su atención exelente y respondió todas mis preguntas y y obtuve la información que necesitaba muchas gracias por tener personas como él gracias a Robert Meléndez
4/14/2026
Joseph T. VERIFIED CUSTOMER
Jesse is great!
4/14/2026
Alma P. VERIFIED CUSTOMER
Brandon was able to answer my questions and made excellent recommendations for future service.
4/14/2026
Anthony D. VERIFIED CUSTOMER
From the very day, I purchased my Lexus at the dealership to the multiple times I've brought my car in for service, this has been an incredible experience. You don't normally use words like great and honest and integrity when you talk about car dealerships, but I can with this particular dealership.
4/14/2026
Carmen B. VERIFIED CUSTOMER
Mark was very professional and knowledgeable. He made sure we were well taken care of and had an excellent experience. Mark is a great asset and valuable employee to your Team! Thank you!
4/14/2026
Ari S. VERIFIED CUSTOMER
Great job
4/14/2026
Ryan D. VERIFIED CUSTOMER
Gerardo is truly an asset to the Lexus team. His expertise and customer care is first class. I am grateful for his commitment to helping those of us who rely on him and trust him to navigate service questions and decisions.
4/14/2026
Candy S. VERIFIED CUSTOMER
George, and everyone else I dealt with were great. The only thing that was not resolved was trying to lower the volume on the radio when I’m using hands-free driving to text. The radio volume gets in the way of hearing whoever’s voice is on the text.
4/14/2026
John D. VERIFIED CUSTOMER
I've requested Tony for 15 years now. He's the best. He's The reason why I keep coming back to Crown for service.
4/14/2026
Adriana G. VERIFIED CUSTOMER
Mark, service advisor was not welcoming at all. He asked me the same questions literally 5 min apart.