Fantastic love the people love my car. Thanks so much
7/8/2025
Marcello D. VERIFIED CUSTOMER
Great customer service as always
Thank you
7/8/2025
Kirk F. VERIFIED CUSTOMER
Chauncey and Chico provided amazing services always. They are the main reason why I continue to come back to the service department at JM
7/8/2025
Maribel G. VERIFIED CUSTOMER
Delilah was exceptionally outstanding with her customer service and very knowledgeable.
7/8/2025
Richard J. VERIFIED CUSTOMER
Delilah was great
7/8/2025
Chantelle B. VERIFIED CUSTOMER
Justin was completely transparent and efficient. He also made sure everything was done as stated and followed up continuously.
7/8/2025
Narayana D. VERIFIED CUSTOMER
Excellent
7/8/2025
Nora E. VERIFIED CUSTOMER
Thank you. Bill Horvat. You are the best
7/8/2025
Rosa A. VERIFIED CUSTOMER
Service is fast and staff is great. Thanks
7/7/2025
Aramis S. VERIFIED CUSTOMER
Outstanding service from Bill. Fast and highly professional looking into my needs to get the car back on its maintenance requirements.
7/7/2025
Denis Y. VERIFIED CUSTOMER
I am always satisfied with JM Lexus service.
7/7/2025
Ebenezer O. VERIFIED CUSTOMER
See above comments
7/7/2025
Michael M. VERIFIED CUSTOMER
I just want to get my car back as soon as possible. Thank you!
7/7/2025
**** D. VERIFIED CUSTOMER
Any member of the Metro Service Team I’ve worked with has been professional and efficient. Cassie was no exception! Thanks all!
7/7/2025
Scott K. VERIFIED CUSTOMER
I’ve been bringing my Lexus there for the last almost 2 years for all service and repairs and I’ve always been very happy with the service I receive. When I came in for my appointment last week for my oil change tire rotation, the service representative looked over my records and recommended a couple other things which I went ahead and trusted him and agreed. The next day I was putting my receipts away with my other maintenance records and noticed that one of the services that was recommended that was completed had just been done less than a year ago. I called and left a message for my customer service representative Robert and never did receive a phone call back. I tried calling Friday, but of course service was closed. I found out for the holiday which is understandable. I called Saturday couldn’t get through to anybody. I did just call and left a message for the service manager so hopefully I’ll get some response. Thank you.
7/7/2025
Lionel A. VERIFIED CUSTOMER
Elda was professional and prompt, very easy to talk to.