I’m very satisfied thank you so much for your service. Great job.
7/8/2025
Eugene S. VERIFIED CUSTOMER
The service department employees did a great job from start to finish !
7/8/2025
Bob W. VERIFIED CUSTOMER
Ivan is a great asset for you.
Thank you for your excellent service.
7/8/2025
Jordan D. VERIFIED CUSTOMER
Sean was extremely helpful and proactive in taking care of me
7/8/2025
Elizabeth C. VERIFIED CUSTOMER
Thank u
7/8/2025
John L. VERIFIED CUSTOMER
Hugo was attentive and professional.
7/8/2025
JEFFREY T. VERIFIED CUSTOMER
Roberto did just a fine job. He let me know the status of the repairs several times as I was waiting at the dealership.
7/8/2025
Veronica R. VERIFIED CUSTOMER
Thank you
7/8/2025
Wilken T. VERIFIED CUSTOMER
The reason I was not satisfied with your service was because I brought my vehicle in to be fixed on March 17, 2025 since my rear hatch was not able to stay up. To fix the issue, I was charged $448.44. On July 7, 2025, I brought my vehicle back to JM Lexus for the same issue again and now was told it could be a motor issue that would cost $1,815.17 to fix. So the part that was taken off the first time was not the issue. I should have $448.44 taken off the $1,815.17 since this should have been fixed the first time due to a misdiagnosis. I have been a loyal customer with JM Lexus since 2019, and should not have to pay $2,263.61.
7/8/2025
John S. VERIFIED CUSTOMER
Professional from start to finish
7/8/2025
Mary Kay. VERIFIED CUSTOMER
He is so polite and answers and answers any questions I have. Hes trustworthy
7/8/2025
Ron M. VERIFIED CUSTOMER
George was friendly & professional. He informed me all the status information on my vehicle based on your records. He was efficient and courteous on processing my requests and I appreciate his help. Thank you George!
7/8/2025
Darrel K. VERIFIED CUSTOMER
Thank you, Helen
7/8/2025
Nigel W. VERIFIED CUSTOMER
Thank you Chico for updating me on my vehicle
7/8/2025
Johnny R. VERIFIED CUSTOMER
Always Great service at Metro Lexus. Cassie is the BEST!
7/8/2025
Michael M. VERIFIED CUSTOMER
Extremely satisfied with service maintenance.
Christian Santos is a definite asset to your dealership.
7/8/2025
Infectious Diseases. VERIFIED CUSTOMER
Gerardo is great! He is friendly and attentive and always understands the particular need to be addressed and handles of appropriately.