Mr. Jaimes was very polite and professional. He riscussed every concern I had with my vehicle.
7/12/2025
Cynthia G. VERIFIED CUSTOMER
Everyone was very kind. Took care of my issue immediately. Got me a loaner and I was on my way. Thank you for your help! This is one of the many reasons I continue to buy a Lexus is bc of the service department. They have never failed me and so courteous.
7/12/2025
Monica H. VERIFIED CUSTOMER
Excellent service
7/12/2025
Michael M. VERIFIED CUSTOMER
I drove 4 hours to get my car serviced because of Tino. Outstanding service advisor and looks out for the customer
7/12/2025
Juanita R. VERIFIED CUSTOMER
It was a pleasure being served by Shedrick Anderson
7/12/2025
Jorge F. VERIFIED CUSTOMER
Faustino was both professional and personable. He took care of everything promptly and kept us well informed through the process
7/12/2025
Murat T. VERIFIED CUSTOMER
Lexus is the best ????
7/12/2025
Cynthia S. VERIFIED CUSTOMER
Christian always the service writer that I can count on no doubt very professional very knowledgeable. Very honest I highly recommend him.
7/12/2025
Scott I. VERIFIED CUSTOMER
Roberto, has always been easy going and professional. A pleasure to deal with. The whole team at Lexus convey's the same and they've always been flexible in the process of providing loaners etc... I've never had such a good experience via a Dealership before.
7/12/2025
Daniel B. VERIFIED CUSTOMER
Great job!
7/12/2025
Robert F. VERIFIED CUSTOMER
Luis did a great job. I was annoyed that Lexus would be insensitive enogh to text me a bout this at 7am on a weekend morning thus disrupting a an otherwise pleasant and badly needed sleep. There was nothing whatsoever urgent about the message.
7/12/2025
Ruth F. VERIFIED CUSTOMER
Thank you for your service!
7/12/2025
Enrique L. VERIFIED CUSTOMER
Extremely well
7/12/2025
Lok L. VERIFIED CUSTOMER
I did go to the nearest gas station to fill up the loaner. The gas pump stopped so I assumed the gas tank was 100 percent full. You guys still charged me $8.50 per gallon. I wasn't even given the chance to review the loaner agreement.
7/12/2025
Chung H. VERIFIED CUSTOMER
I received very professional and friendly quality service. Thank you very much !!!
7/12/2025
Janet H. VERIFIED CUSTOMER
Great experience! The staff were incredibly friendly and provided excellent service. Everything was done quickly and professionally. Highly recommend!
7/12/2025
Kitty F. VERIFIED CUSTOMER
He did an excellent job. I appreciated his ability to work with me on all the tep
7/12/2025
Linda B. VERIFIED CUSTOMER
Excellent service!!!
Ernesto was very kind and knowledgeable.
I will come back to Lexus of El Cajon for all my vehicles services needs.
Thank you Ernesto.