Lois was extremely helpful during my recent service visit to Lexus also on my prior visit. He even went beyond his duty to have a small defect near the door panel of my car removed, of which I am extremely grateful. He was very pleasant and professional during his interactions with me. I think that he is an asset to your organization. Highly recommended.
7/12/2025
Elaine M. VERIFIED CUSTOMER
Paul Cooper was professional and took care of my needs. Thank you
7/12/2025
Fresia M. VERIFIED CUSTOMER
He is an excellent guy with customer service always helpful, very pleasant person
7/12/2025
Austine R. VERIFIED CUSTOMER
Justin the service rep was really awesome and helpful!
7/12/2025
Dennis W. VERIFIED CUSTOMER
Timely, courteous and thorough.
7/12/2025
Lisa R. VERIFIED CUSTOMER
Great service experience
7/12/2025
Ra R. VERIFIED CUSTOMER
I thankfully meet with Anthony he did amazing job. He helped me with my car needed and friendly assistance I love to go back for next time. Thank you very much.
7/12/2025
Michael M. VERIFIED CUSTOMER
Excellent service, very satisfied
7/12/2025
Nora C. VERIFIED CUSTOMER
We are very pleased with the service we received and the timely manner that are concerned was address by Vincent Camino. He is very helpful and knowledgeable. Thank you for having an employee like him working at Lexus.
7/12/2025
Lori L. VERIFIED CUSTOMER
I left my earbuds in the loaner car. I reached out to Ernesto and left a message, but he didn't call me back. Other than that, everything was FANTASTIC and well-explained.
7/12/2025
Ray Bulaon. VERIFIED CUSTOMER
Went above and beyond. Best Customer Service Experience.
7/12/2025
Joseph U. VERIFIED CUSTOMER
Vince has always taken care of us, thanks!
7/12/2025
Marielu B. VERIFIED CUSTOMER
Helen was great
7/12/2025
Terri S. VERIFIED CUSTOMER
Great personalized service from Bill Horvat. He always goes the extra Mile for me. Thank you.
7/12/2025
Leland O. VERIFIED CUSTOMER
Very good service. Thank you.
7/12/2025
Joann K. VERIFIED CUSTOMER
offered a loaner
my car was ready on time
7/12/2025
Tien N. VERIFIED CUSTOMER
Delilah was knowledgeable in addressing my questions and concerns. If she was unsure of something, she would seek an assistant of another teammate or manager. Delilah had good communication and customer service skills
7/12/2025
Patricia G. VERIFIED CUSTOMER
Able to solve the issue quickly and provide a rental!
7/12/2025
Denton M. VERIFIED CUSTOMER
Continue the excellent customer service
7/12/2025
James M. VERIFIED CUSTOMER
My Lexus consultant, Leo, greeted me in a friendly manner and explained the process for servicing my car. Afterwards he went over what service was provided in a clear, understandable way.
He was a delight to work with…
I could feel and see the improved condition of my car as I drove away.