I was disappointed that Peter left work for the day without telling me or following up He had my phone number and could have called or texted
Megan was very helpful in locating my vehicle and making sure I went on my way
5/29/2026
Jana C. VERIFIED CUSTOMER
Juan was very accommodating and helpful. He even brought my car up to me himself.
5/29/2026
Rania H. VERIFIED CUSTOMER
John always provides the best service
5/29/2026
Kevin M. VERIFIED CUSTOMER
Everyone that I came in contact with in your service dept were excellent !
All very pleasant and polished . Happy to have you service my GX ????
5/29/2026
Pharm Med. VERIFIED CUSTOMER
Excellent Service!
5/29/2026
Gloria J. VERIFIED CUSTOMER
I trust Joey he’s the best service advisor that works for you
And the mechanics are very knowledgeable and I trust them too
5/29/2026
Jennifer T. VERIFIED CUSTOMER
Always excellent customer service
5/29/2026
William S. VERIFIED CUSTOMER
Delilah is very helpful and excellent at customer care
5/29/2026
Nikita G. VERIFIED CUSTOMER
Mark did a great job by walking me through the process and helped me get my car back efficiently!
5/29/2026
Peter G. VERIFIED CUSTOMER
Great service, very efficient. Very knowledgeable staff. Thanks.
5/29/2026
Michael A. VERIFIED CUSTOMER
Jay is professional and friendly.
5/29/2026
Jason A. VERIFIED CUSTOMER
Thank you for providing an efficient service!
5/29/2026
Alan B. VERIFIED CUSTOMER
Sam did a great job!
5/29/2026
Stacy S. VERIFIED CUSTOMER
We purchased our RX 350 used when it was a year old and had less than 7000 miles. We were unaware it was originally from Canada and there could be potential warranty issues until bringing it to you. I so appreciate the willingness to contact Canada Lexus instead of sending me away! I had a bit of a learning curve with your system, but appreciate the effective communication via text messages. When I returned with loaner to pick up my vehicle when the work was completed, it was quite busy, but everything ran smoothly and I was out very quickly, and surprisingly with an unexpected full tank of gas! We are loving our car and will highly recommend Lexus and your dealership!
5/29/2026
John R. VERIFIED CUSTOMER
One suggestion - when a customer doesn't respond to your texts, maybe call them. I never received the texts and had to call in, myself, at 3pm to ask about the progress.
5/29/2026
Ruthie B. VERIFIED CUSTOMER
Justin was very courteous and professional.
5/29/2026
Robin L. VERIFIED CUSTOMER
Luis was excellent. I would definitely recommend him to everyone.
I appreciate that my car was washed, it really needed it. And I know it was looked at thoroughly. Thank you all for your wonderful service.
5/29/2026
Yolanda J. VERIFIED CUSTOMER
Joe always has great customer service and never fails with getting the job done.
5/29/2026
Tommy F. VERIFIED CUSTOMER
Thank you once again to all who had a hand in service provided.