Fantastic person, super happy with his help. Always willing to go the extra mile.
7/14/2026
Julie W. VERIFIED CUSTOMER
Everyone at Lexus was friendly. They had a loaner for me to use while my car was serviced. No complaints. I drive from West LA out to Glendale to get my car serviced there because I really like the staff there.
7/14/2026
Liza P. VERIFIED CUSTOMER
Rep was courteous and informative.
7/14/2026
Derre B. VERIFIED CUSTOMER
Travis was great. Very personable. Explained things well. I waited even though I added some necessary work and everything was finished in under 3 hours. Damned impressive!
7/14/2026
Kimberly B. VERIFIED CUSTOMER
As always,,,,, excellent customer service
7/14/2026
Odeta M. VERIFIED CUSTOMER
Excellent service, thank you!
7/14/2026
Ross S. VERIFIED CUSTOMER
Xavier was great! Sorry this is late it was in spam.
Ross
7/14/2026
Michael K. VERIFIED CUSTOMER
Jerry did a great job handling my warranty
7/14/2026
Gerry D. VERIFIED CUSTOMER
Mark was proactive and even remembered idle conversation about how I was planning to use my vehicle. Excellent service!
7/14/2026
Peter N. VERIFIED CUSTOMER
Jerry did great work, he worked with my budget
7/14/2026
Stephen M. VERIFIED CUSTOMER
He was first-rate. One of the very best.
7/14/2026
Aren M. VERIFIED CUSTOMER
Excellent service by Ashley Angel, thank you.
7/14/2026
Yves J. VERIFIED CUSTOMER
Great!
7/14/2026
Fedele R. VERIFIED CUSTOMER
Jeff is top notch, a true professional
7/14/2026
Raymond R. VERIFIED CUSTOMER
First 5, 000 mile service on new Lexus, everything went well.
7/14/2026
Rosa Aida. VERIFIED CUSTOMER
Ty
7/14/2026
Landra B. VERIFIED CUSTOMER
Wendy is simply amazing
7/14/2026
Jim K. VERIFIED CUSTOMER
I had a great experience with Chris Santos. He did an excellent job, was professional, and was genuinely helpful throughout the entire process. He went above and beyond, and I really appreciate the outstanding customer service. I’ve already scheduled another appointment for my other Lexus because of the great experience. I’ll be bringing both of my Lexus vehicles here for all of my future service needs.
7/14/2026
Jessica C. VERIFIED CUSTOMER
Our visit today to Crown Lexus was phenomenal.Tony addressed all of our needs and did his best to get us our car back as soon as possible. We were very happy with the care and customer service received by Tony, the lady receiving the loaner car, and the front desk lady( she is a gem). We will be back!