Just want to bring up the AI process to review the insurance policy for loaner. I had tried to enter the info 3 times, and it didn't work. I ended up had to upload the policy manually. Also, no sign to showe that the process was complete.
5/30/2026
Michelle P. VERIFIED CUSTOMER
Georgeprovided great service
5/30/2026
Mikhail I. VERIFIED CUSTOMER
Everything went smoothly! Thank you
5/30/2026
Cheryl B. VERIFIED CUSTOMER
Very timely and pleasant to work with
5/30/2026
Harry G. VERIFIED CUSTOMER
Anthony is always diligent to review what needs to be done on my car. Follows up with the mechanic to be sure all issues, if any, are addressed.
Very pleased with Anthony’s guidance and customer service!
I hope he gets a big shout out, not from Ms Karen, the lemon law queen, but from his colleagues for all the good he has done to make Keyes Lexus
#1 in customer service!!!!
5/30/2026
Elizabeth C. VERIFIED CUSTOMER
We were treated professionally and got the job done quickly
5/30/2026
Amirali M. VERIFIED CUSTOMER
Sean, is a great person and knowledgeable professional who has his heart in what he does. I truly appreciate him taking time to explain everything and going into detail where needed to clarify things. His honesty and personable demeanor was very appreciated.
5/30/2026
Christopher G. VERIFIED CUSTOMER
I can’t praise this dealership enough. Adam was the magic man in service who took care of the repairs and assisted me on how that should proceed. A excellent associate. Quite through and professional and concerned about this transaction. I tell everyone I talk to about foe satisfied Ian wit this automobile and with this particular dealership’s, can’t thank you enough.
5/30/2026
Elie R. VERIFIED CUSTOMER
Ok
5/30/2026
Richard G. VERIFIED CUSTOMER
Great. Setvice
5/30/2026
Jared G. VERIFIED CUSTOMER
Peter Armstrong was absolutely excellent, we are so grateful for the job he did for us and how easy he made everything for our family!!
We are so happy to have a Lexus again, with the kind of superior service that exceeds all expectations.
Thank you so much!!
5/30/2026
Fernando C. VERIFIED CUSTOMER
Tino has always been helpful and provided recommendations on how to best keep my vehicles in great condition for many years.
5/30/2026
Brian G. VERIFIED CUSTOMER
Greatservice. Accomodating!
5/30/2026
John S. VERIFIED CUSTOMER
Highly recommend service at Crown Lexus. Brandon made the experience a pleasure. Quick thorough check in. Had loaner car all set up and waiting. Detailed service and off i went. Kept me up to date on vehicle progress over. Pick up/check out was a breeze. My car was all lined up and ready to go.
Thanks again, Excellent service
5/30/2026
Evelyn L. VERIFIED CUSTOMER
Christian Santos provided excellent customer service, he was very helpful, professional, and friendly. The service was fast, and the entire experience was good
5/30/2026
Katherine M. VERIFIED CUSTOMER
Complete satisfied as always. Thank you
5/30/2026
Gina P. VERIFIED CUSTOMER
Excellent service - thank you!
5/30/2026
Sandra S. VERIFIED CUSTOMER
Everyone was so nice, and helpful, from the time I checked in through the time I picked up my car from the valet. Excellent service.