I was promised 2 oil changes with my new car and you billed me for this one witch was my second. Also I said no to new wiper blades and someone decided my choice was wrong so not happy at all.
6/10/2026
Ken S. VERIFIED CUSTOMER
As always, Patty provided personable, knowledgeable and professional service
6/10/2026
Calvin M. VERIFIED CUSTOMER
Matt did fine, very helpful. Thumbs up! However, the tech that recharged the A/C on my Prius did NOT put the "L" (low pressure) cap back in place. He left it on the shelf near the window wipers. Fortunately I check for things like this and screwed it back on where it belongs. Not a big deal, but he can do better.
6/10/2026
David U. VERIFIED CUSTOMER
Great long term maintenance performed on my 2013 Toyota Venza … holding 145K and I have owned it since November 2016 … always serviced by Faulkner Toyota Trevose … thanks to Shannon and Mike H from Service Department and all the Faulkner Staff for keeping me and my 2013 Venza Rolling to the Jersey Shore !! Shout out to Rob in service check in !!
6/10/2026
Marianna J. VERIFIED CUSTOMER
Very fast & friendly
Great service thank you!
Best waiting area around
6/10/2026
Stephen T. VERIFIED CUSTOMER
Blaine was excellent kept me informed and in the loop. I did receive an appraisal from Brad. I worked with Jack Moses and put $$$ down on a 26 RAV4 for delivery in July.
6/10/2026
Alex P. VERIFIED CUSTOMER
He did everything I asked and he was very professional. Scott got me in and out in a timely manner and I thank him for that.
6/10/2026
Gersun S. VERIFIED CUSTOMER
John Bautista is the epitome of a star employee. He does his job with ease and passion, always has a smile on his face that is contagious and makes you feel right at home. Norm Reeves Toyota would not be the same without John!
6/10/2026
Karen K. VERIFIED CUSTOMER
We appreciate Erin taking time to explain things in basic language for us. Our truck was serviced quickly and efficiently.
6/10/2026
Bethany S. VERIFIED CUSTOMER
Ryan was friendly and helpful!
6/10/2026
Sandra B. VERIFIED CUSTOMER
Brandon was great!
6/10/2026
Joshua F. VERIFIED CUSTOMER
I greatly appreciated Ben’s assistance with my Camry’s service today and with ensuring that the Extended Vehicle Maintenance Plan that I purchased was set up as I intended / hoped it could be. (Both the service and the Maintenance Plan were a bit atypical, so he really went the extra mile for me.
6/10/2026
Geraldine M. VERIFIED CUSTOMER
Rose is very good.
6/10/2026
Gina P. VERIFIED CUSTOMER
My Toyota oak lawn experience is always 10/10 they are fast and efficient.
Always on time with updates via text i will always bring my vehicle for service at this dealer
The people in the office are very kind and helpful
6/10/2026
Rebecca S. VERIFIED CUSTOMER
As always- Great, Friendly & Efficient service! Thank you, Torie, it was great to meet you!
Becky
6/10/2026
Samantha E. VERIFIED CUSTOMER
There was oil and grease smudges left in my door handle, on the headliner, and my gear shifter.