Vehicle failed inspection due to rusted mounts. I asked if this was reparable and technician basically said it would not be worth it. I then asked so if this was a dog you are suggesting to put it down and they said yes. Tech said the labor alone could be 30 hours plus. I left and went to a rust specialist with provided pictures and received a preliminary quote of $700. This is the second time I’ve received terrible service and information. I will not be returning for service or purchase of a new vehicle.
6/13/2026
Mae Neri. VERIFIED CUSTOMER
Always awesome customer service from Tyler! Kudos!
6/13/2026
Corinne B. VERIFIED CUSTOMER
Always a pleasant experience. Although I spent more than expected, I appreciate the service.
6/13/2026
Philip O. VERIFIED CUSTOMER
David is always friendly and efficient.
6/13/2026
Saloni S. VERIFIED CUSTOMER
The only complain i had was that the car was ready for a while but Rosalina was not in office or something, so I just had to wait there doing nothing. I had to ask someone else to get me my car. If a representative is taking a break, they should at least tell other representative to help if the car is done when they are gone.
6/13/2026
Deja M. VERIFIED CUSTOMER
Heidi is so fantastic! I feel like she helps me take great care of my car to ensure my car lasts as long as possible. She always goes the extra mile for superb service and kindness.
6/13/2026
Colby M. VERIFIED CUSTOMER
Wonderful, prompt, thorough, professional, courteous service, start to finish. 5 stahs. No notes.
6/13/2026
Lisa K. VERIFIED CUSTOMER
When I walked into the service area, there was no immediate may I help you for a few minutes. I understand when they are busy but not even a someone will be with you in a minute was said. Long wait to at least get my vehicle looked at. I did mention when there for my appointment that I was on the clock but still was waiting for a significant amount of time just to look at the brakes, then another hour for the fix.Once fix was done it was fine, but it was a long wait prior.
6/13/2026
Generoso Z. VERIFIED CUSTOMER
Great customer service by Ddnise
6/13/2026
Paula R. VERIFIED CUSTOMER
John is always helpful, knowledgeable and provides great customer service.
6/13/2026
Gregory G. VERIFIED CUSTOMER
Be pleased to fill out for manufacture
6/13/2026
William W. VERIFIED CUSTOMER
My visits to get service are always GREAT
6/13/2026
Samuel N. VERIFIED CUSTOMER
The young gentlemen explained everything so that I understand. Great service!
6/13/2026
Remodel (. VERIFIED CUSTOMER
Tim always takes great care of all of our vehicles! Thanks Tim and Right Toyota.
6/13/2026
Aeon A. VERIFIED CUSTOMER
**** is the best I have worked with him many times and would recommend him to anyone.
6/13/2026
Tom G. VERIFIED CUSTOMER
I was told by Becky the oil change would be $39.95 like last time. You charged me $45.68.
6/13/2026
Bliss R. VERIFIED CUSTOMER
Jovan is always helpful to all my vehicle maintenance needs. He’s providing great service for me for some time now.
6/13/2026
Eva D. VERIFIED CUSTOMER
Kelli was super professional and such a great help!! That was probably the best service we have received. She made sure that we were attended well and will be returning!!!!